Los Angeles Hotel Guide - Santa Monica Place hotels in Los Angeles, United States of America.

"The parking worked very well and the housekeeping staff did a very good job"

"Unobstructed views! Modern!"

"Clean and nice staff"

"Unsatisfactory stay in many ways. Hot water was inconsistent. Shower would turn from hot to ice cold multiple times during one shower. Frustrating promise but non-delivery from staff. We spoke with staff at valet and reception 4 times to ensure we were charged correctly for parking. On check out, the charge was still incorrect. Selective application of policy. I watched staff offer a group of middle aged Caucasian women complimentary wine at check in. We checked in immediately after them, and were not offered the same. We are a young family and people of colour. "

"Un séjour absolument exceptionnel dans cet hôtel 5 étoiles ! Dès notre arrivée, nous avons été accueillis avec un professionnalisme et une gentillesse remarquables. Le personnel est aux petits soins, toujours souriant, attentif et disponible, ce qui rend l’expérience encore plus agréable. La propreté est irréprochable, aussi bien dans les espaces communs que dans la chambre. Cette dernière était tout simplement parfaite : spacieuse, élégamment décorée, avec une literie d’un confort exceptionnel et des équipements haut de gamme qui témoignent d’un vrai souci du détail. Chaque moment passé dans cet établissement a été synonyme de détente et de raffinement. Tout est pensé pour offrir une expérience inoubliable. Nous repartons enchantés et recommandons cet hôtel sans la moindre hésitation ! "

"The staff is excellent at this iconic, historic hotel. They always remember my name, even when I go weeks before visits. My only complaint about this place is the lack of coffee in the rooms or availability of it before 7:00 AM. My work requires me to leave the hotel before 7:00, so I have to find it later in the morning elsewhere. There aren’t any that open much earlier within a reasonable walk at 5:30 AM. "

"Great location. Very clean ! Good options for breakfast and coffee available all day !"

"Newly renovated, super cute rooms. Free borrowing of beach, chairs, towels, and all sorts of other other things which is great. Filtered water available on every floor, perfect location, public parking catty corner across the street."

"Nat clean rooms Friendly staff "