Santana Holidays

The staff was great but we did not receive an upgrade and the EUR 16 discount was only if you stayed for 4 nights. The room was a standard room without a proper door to the bathroom (glass and curtain) and no outdoor lights. Expedia over promise with their premium benefits but the only benefit was a free drink!

Beautiful location, but hotel overall feels quite dated. Our room smelled very musty and we had difficulty airing it out. The pool area was nice.

It was all above our expectations. We were made made so welcome

Staying at São Lourenço Guest House in Madeira was truly the highlight of our trip. The property is stunning, peaceful, and spotless, with everything thoughtfully arranged for comfort and relaxation. But what made it unforgettable was the host—so warm, welcoming, and helpful, going above and beyond to make sure we had the best experience possible. From local tips to daily check-ins, their kindness made us feel completely at home. It was hands down the best stay we’ve ever had, and we can’t wait to return!

The location is excellent for both the town and restaurants around the Lido area. Everything went well and we enjoyed the hotel. After 5 visits to Funchal over the last 5 years it was probably the best that we have stayed at. The hotel is quite old, but well maintained. It is starting to show its age, with small defects, that didn’t affect the stay but are noticeable. The room had a kitchenette which was very useful.