Santiago Holidays

Beautiful resort , very well maintained , staff was very friendly and helpful, a bit understaffed in some areas but the staff available did their absolute best. The food was above average, just make sure you inquire about what’s included in the all inclusive plan when you check in , as we were not informed room service was not included and ended up paying a hefty bill for one the the nights we got room service. In all I highly recommend the resort and would go back in the future.

Great staff. Beautiful setting!

Overall a good Holiday. Most staff were very nice. Roberto was specifically very attentive to any requests. I would recommend reservations at the restaurants as they say you don't need one, but then you end up waiting for sometimes 30-45min for a seat at peak times. We had a Swim Up Pool Room which was nice as the vibe at the Main Pools is very busy with lots of Kids and the vibe at the Adult Pool is a bit much when the "Young Adults" get drinking to much. Hotel could use some updates as looking pretty dated, but room was clean. Food was pretty good at the restaurants....buffet as usual at All Inclusives was meh. Overall good resort for the price. Nicer ones on this stretch, but much more expensive.

The residences qere beautiful and our butler was fantastic!

The villa and property grounds were beautiful, the food was not good and at and the service wasn’t must better... slow service and even slower butler, which we paid for.. we saw him one time