Outdoor pool, pool loungers

Reviews of I.T.H. Amazing Hostel Sayulita

2 out of 5
I.T.H. Amazing Hostel Sayulita
Calle Pelicanos 102, Centro, Sayulita, NAY

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 62 reviews" "
Rating 8 - Good. 17 out of 62 reviews" "
Rating 6 - Okay. 12 out of 62 reviews" "
Rating 4 - Poor. 5 out of 62 reviews" "
Rating 2 - Terrible. 3 out of 62 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay. The staff are incredibly freindly, helpful, and have great energy. The beds are comfy, rooms are cleaned everyday and they have eveything youll need. I will definitely be staying again ! Much love to the staff at the amazing hostel. It was a great experience.
Stayed 14 nights in Dec 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Denise, Guerneville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time in Sayytlita. Got several massages at the beach, really helped my back and hips! Nice restaurants, great taco stands! Location was easy walking to everything. Nice staff. Felt comfortable talking with everyone there about their experiences. Would return.
Stayed 1 night in Nov 2023

10/10 Excellent

Denise, Guerneville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Nov 2023
Response from Reception on 30 Nov 2023
Thank you for taking the time to review!! We appreciate it. Hope to see you again soon :)

10/10 Excellent

miles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Sean on 13 Sept 2023
Thanks for coming miles! glad we got to hang with the two of you made we will see you this winter!

10/10 Excellent

Gerardo, HUIXQUILUCAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is comfortable and clean , people is warm
Stayed 1 night in Apr 2023

6/10 Okay

Karla

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was very affordable and it served its limited purpose.
Stayed 2 nights in Mar 2023

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place , clean, guests age ranged 20s to 60 . Lots of stairs . Lots of areas to socialize. Clothes lines to dry clothes . I would recommend and use again in the future .
Stayed 2 nights in Apr 2023

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Kaitlyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly. I reccomend this place for budget seekers
Stayed 3 nights in Jan 2023

8/10 Good

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great clean hostel
Great place to stay. Close to everything you want to do and see in Sayulita. Friendly staff and very clean and quiet. Pool was amazing. Check in time is not until 2pm. An extra fan and pillow would have made sleeping more comfortable.
Stayed 2 nights in Sep 2022
Response from Hello on 15 Sept 2022
Hello Joshua, thank you very much for visiting us, we hope to see you soon.

8/10 Good

Mairim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good surprise!
I rented the place with low expectations because is a hostel, but I was looking for a place close to the plaza and the beach for my grandma to stay for few days. I rented the tree beds room, the place is very nice actually, we didn’t have to experience the kitchen or the shared spaces but the room and restrooms were clean and tidy. The owners live on the house and take good care of any request.
Stayed 6 nights in Mar 2022
Response from The Amazing Hostell on 5 Apr 2022
Thanks a lot, we do our best to take care of everyone and make sure you have a great time! Come back soon!

8/10 Good

Sam

Stayed 1 night in Mar 2022
Response from Anuhar on 26 Apr 2022
Hola Sam gracias por hospedarte con nosotros, vuelve pronto

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean place, short walk to the beach/restaurants
Stayed 4 nights in Dec 2021
Response from The Amazing Hostel on 5 Apr 2022
Thanks a lot. Come back soon! This is your second home!!

6/10 Okay

Michael

Stayed 1 night in Dec 2021

6/10 Okay

Anthony

Basic Private room
Very basic accommodation. One tiny sheet on bed & shared bathroom.
Stayed 2 nights in Mar 2021
Response from Anuhar on 6 Apr 2021
Hola Anthony very sorry to hear you did not felt good. You reserved a room with shared facilities. We do have ensuite rooms, and different kinds of them. When you make the reservation it is written what youre getting. All the best.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! Front desk person (karina) was very welcoming and helpful.
Stayed 1 night in Feb 2019
Response from Anuhar Manager on 20 Mar 2019
Thank you, come back whenever you want. You will be very welcome

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy not good for light sleepers.
Everthing was better after we were given a different room. The safe, overhead light and air conditioner didn't work very disappointing. We arrived Dec 29th so it was very busy and noisy. It would have been better if the owner who lives there took better control of the 11pm noise policy........ We were given a different room on the third night. .
Stayed 6 nights in Dec 2018

8/10 Good

jj, Sylvan Lake

Liked: Staff & service, property conditions & facilities, room comfort
Nice for a hostel.
This is a hostel not a hotel. It is a nice place but too many stairs for me. Don’t expect amazing but enjoyable it is. A nice pool and the king suite is very nice but priced as hotel price is a little high. It is what it is I think a four not a five out of five.
Stayed 9 nights in Feb 2018
Response from The Amazing Hostel on 4 Apr 2018
Thank somuch Anita for your comments, we are glad you had a nice stay! Yes indeed like our name says it we are a hostel with many amenities and with also many private rooms like any other hotel. Thanks again.

10/10 Excellent

Nallely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le pongo un diez, es económico, limpio, cómodo y excelente atención. Tiene una terraza y alberca, una cocina donde puedes preparar tus alimentos, baños Muy limpios. Buena ubicación a unas cuadras del centro y de la playa. Muy buena opción si vas sola o solo a Sayulita. Me encantó, volveré!
Stayed 2 nights in Mar 2024
Response from ITH Amazing Hostel on 25 Apr 2024
Muchas gracias Nallely, que gusto que hayamos contribuido a que su viaje y estadía fueran placenteros, esperamos regrese pronto a Sayulita y por supuesto a ITH Amazing Hostal. Saludos.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Ted on 23 Mar 2024
Jose, Thanks for taking the time to leave a review! we appreciate the feedback and hope to see you again sometime

10/10 Excellent

carlos alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena opcion en SAYULITA
Excelente trato!
Stayed 2 nights in Aug 2023
Response from Reception on 14 Sept 2023
Thank you so much for taking the time to leave feedback! Hope to see you again soon!

8/10 Good

Cuauhtémoc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención del personal.
Stayed 2 nights in Jul 2023
Response from Reception on 14 Sept 2023
thank you Cuauhtémoc for taking the time to eave a review we hope your travels went well and we see you again soon!

6/10 Okay

carlos alberto

Business traveller
Stayed 4 nights in Jul 2023
Response from Reception on 14 Sept 2023
thank you Carlos for taking the time to eave a review we hope that your stay went well. In the future if you can provide feedback on what made you leave a 6 we would greatly appreciate it! thanks again see you soon!

6/10 Okay

carlos alberto

Business traveller
El pago realizado no concuerda con el de la plataforma. La recepcion alega que hay impuestaos ESTATALES y Locales que tiene que cobrar por fuera.
Stayed 1 night in Jul 2023
Response from Reception on 14 Sept 2023
Hello Carlos, We see you took the time to leave two scathing reviews due to your dissatisfaction with the taxes. All prices are clearly stated in Expedia and note that taxes are not included in quoted prices. We did provide you the other options in town which you chose to disregard. in addition to showing you the terms and conditions provided by Expedia at the time of your reservation. Are do appreciate your feedback and hope that you had safe travels home.

10/10 Excellent

carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Es un Hostal que ofrece lo que dice en la descripción, la limpieza adecuada y la tranquilidad son lo que más destacan, no es lujoso pero tiene lo básico necesario para pasar una estsncia agradable, la piscina muy limpia y el personal es muy atento, definitivamente volveríamos
Response from The Amazing Hostell on 19 Jun 2023
Muchas Gracias Carlos, esta es su casa cuando quieran volver!

8/10 Good

Lic. Ángeles

Stayed 3 nights in Apr 2023
Response from The Amazing Hostell on 19 Jun 2023
Gracias!!

6/10 Okay

Oscar

Travelled with family
Liked: Property conditions & facilities
N/A
Stayed 2 nights in Mar 2023

10/10 Excellent

Katya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es mucho más bonito en persona que en las fotos, la convivencia es muy buena y el lugar está super cómodo y lindo. Solo si llevas auto va a ser complicado por que no hay espacio, el lugar está increíble. Es un ambiente muy joven, debes caminar para llegar a la playa algunos minutitos pero se descansa super bien. Muy recomendado
Stayed 2 nights in Feb 2023
Response from Anuhar on 1 Apr 2023
Gracias por hospedarte con nosotros y por tus comentarios que nos hayan a nosotros y a otros viajeros Vuelve pronto, como dicen "ya te sabes el caminito :)"

6/10 Okay

Francis

Stayed 7 nights in Dec 2022

10/10 Excellent

Valentin

Stayed 5 nights in Jul 2022

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2022
Response from Anuhar on 26 Apr 2022
Hola Marianne gracias por hospedarte con nosotros, que bueno que te gusto

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar y la atención son buenos. Limpio y con buena onda. Lo único que fallo es que al reservar decía habitación con baño y al parecer no hay ninguna habitación con baño propio, para todos es compartido. Importante que los mantienen limpios. Comúnmente la recepción es atendida por voluntarios de otros países. Lugar recomendable!
Stayed 4 nights in Feb 2022
Response from The Amazing Hostel on 5 Apr 2022
Hola Marco, que lastima que tuviste ese inconveniente, pues SI contamos con habitaciones con baño incluido, quizas al hacer la reserva estuvo el error. La proxima te quedas en una habitacion con baño propio :) Saludos

4/10 Poor

ALELI MAGAÑA

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Stayed 1 night in Nov 2021
Response from Manager on 26 Nov 2021
Hola nos esforzamos por atender las sugerencias de los huéspedes, siempre. Pero cuando la persona que lo escribe no se hospedo con nosotros, ni aparece en nuestros registros nos es imposible hacer algo, posiblemente se equivoco de lugar Anuhar Manager

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Lo que no me gusto fue que no tenia refrigeración, y un calorón solo abanicos y si abrías la ventaja para que entrara el aire no dejaban dormir las motos y carros que pasaban por el ruido.
Stayed 1 night in May 2021
Response from Anuhar on 24 May 2021
Hola huésped anónimo Valoramos mucho cuando los huéspedes nos dicen su nombre y sobre todo cuando nos dan a conocer cualquier inquietud en recepción. Solo queremos agregarte que si reservas la habitación mas económica que tenemos pues si, esas no tienen A/C También tenemos habitaciones con A/C, te sugerimos la próxima vez que reserves aquí o en cualquier otro lugar leas la descripción de la habitación que reservas para evitar sorpresas

8/10 Good

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2021
Response from Anuhar on 22 May 2021
Gracias por hospedarte con nosotros, nos gustaría saber como podemos mejorar aun mas

10/10 Excellent

Dulce Leonor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exentente
Tiene excelente ubicación, todo queda cerca caminando. Es muy seguro, excelente habitación con todas las comodidades.
Stayed 4 nights in Mar 2021
Response from Kat on 6 Apr 2021
Esta es tu casa Dulce, cuando quieran volver! Gracias por elegirnos.

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2021
Response from Anuhar on 25 Apr 2021
Hola Gracias por comentar en Expedia, desgraciadamente cuando los comentarios son anónimos, no nos dan oportunidad de saber como fue tu experiencia mas que por un numero y si podemos trabajar en algo en especial, para mejorar la experiencia del huesped.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para ir con tu familia, los huespedes son tranquilos no hay mucho ruido, es un buen lugar
Stayed 2 nights in Feb 2021
Response from Anuhar on 28 Feb 2021
Gracias por tus comentarios, nos esforzamos por hacer agradable la atmosfera para los huéspedes que nos visitan.

8/10 Good

Evangelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Muy buena estancia, limpio todo/se preocupan el cuidado del planeta. Solo batallé un poco al templar el agua de la regadera y falta un lugar bien para resguardo de maletas. El resto muy bien
Stayed 1 night in Dec 2020
Response from Anuhar on 2 Jan 2021
Muchas gracias Evangelina por hospedarte con nosotros, tomaremos en cuenta tus comentarios para seguir mejorando, vuelve pronto.

6/10 Okay

Gilberto

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2020
Response from Anuhar on 21 Oct 2020
Hola Gilberto Gracias por hospedarse con nosotros, nos dio gusto conocerlos. Nos sorprende un poco tu calificación ya que comentaste al salir que todo estuvo bien, agradecemos el que un huésped nos externe cualquier cosa que le desagrade.

8/10 Good

Benito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Saluyita calificación 10.
Saluyita beach excelente para surfing
Stayed 1 night in Mar 2020
Response from Anuhar on 16 Mar 2020
Gracias por hospedarte con Nosotros, vuelve pronto.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que no tienen las habitaciones su propia tv y sus baños todo es compartido
Stayed 1 night in Feb 2020
Response from Anuhar on 26 Feb 2020
Gracias por tu comentario, también tenemos habitaciones con TV y baño propio, pero tu escogiste una mas económica, vuelve otro dia y reserva una de las otras con mucho gusto te esperamos.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Se encuentra en una buena ubicación y excelente personal
Stayed 3 nights in Aug 2019
Response from Anuhar on 8 Sept 2019
Gracias por tus comentarios y que aprecias el servicio que proporcionamos a todos nuestros huéspedes, vuelve cuando quieras.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ES UNA PENA QUE EXPEDÍA NO VERIFIQUE LO QUE PROMOCIONA, Y EN SU PAGINA DIGA LAS CONDICIONES REALES DE LO QUE TE VENDE, ME COBRARON 5% ADICIONAL POR PAGAR CON TARJETA, ME COBRARON $30 POR CADA TOALLA PARA ALBERCA, LA HABITACION NO CUENTA CON BAÑO, NI SILLAS, NI BURO, NI AIRE ACONDICIONADO, LOS BAÑOS MUY SUCIOS, COMUNITARIOS 3 PARA TODO EL HOSTAL,INSEGURIOS, NO TIENEN UN SEGURO EN LA PUERTA , Y NO SON MUY AMABLES QUE DIGAMOS, FUE PESIMO EL SERVICIO, LA FOTO DE LA PAGINA NO CORRESPONDE A LA HABITACION QUE OCUPE
Stayed 3 nights in Jul 2019
Response from Anuhar Gerente on 6 Sept 2019
Gracias por tus comentarios, apreciaríamos mucho que fueran mas reales, te sugerimos la próxima vez que reserves aquí y en cualquier lugar cheques las condiciones y descripciones de la habitaciones, en nuestro caso están perfectamente especificadas y no escojas lo mas económico y luego no sea de tu agrado, también tenemos habitaciones con A/C quizá no te diste cuenta y el Hostel no tiene 3 regaderas para todo el Hostel, todas las habitaciones tienen su baño propio a excepción de la sección que tu reservaste y si cuentan con seguro en la puerta los baños quizá tampoco te diste cuenta, la limpieza se hace todos los dias, las toallas de la habitación se incluyen en cada habitación y en la recepción tenemos toallas de alberca y playa para rentar.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
En varias ocasiones nos tuvimos que bañar con agua helada
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

MayraGlez, SLP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El propietario permite que haya ambiente en el hostal pero a cierta hora ya pide tranquilidad para el resto de los usuarios lo cual está muy bien. Las camas son cómodas y están ocupados en hacer cosas prácticas para contribuir con el medio ambiente. Gracias!
Stayed 2 nights in Mar 2019

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Anuhar Farah on 22 Mar 2019
Gracias tus comentarios hacen que cada dia nos esforcemos mas.