Scala Holidays

I had a spotless room with the most comfortable bed I believe I have ever found in a hotel! The linens were top quality. Lighting was great. The staff (Cassie I think) was friendly and helpful. The location was very convenient for catching a train, bus, or subway. It seems that the hotel has taken a floor of an older building and renovated it, but you must find the hotel by going through a sawed out opening in a larger wooden door, finding building B in an interior courtyard along with a wire cage type of elevator that works very well when all doors are securely shut. Nothing seemed dangerous, just older and not kept up well. I am a 60 something woman traveling alone and was taken aback by all this. But I am so glad I saw it through and found this gem of a hotel!

Excellent staff. Staff made many reservations for us, private transports, private full day boat tour of Capri, and restaurant reservations. All were outstanding. We already had booked an upgraded room, so we did not need an upgrade upon arrival. Overall our experience was excellent.

Great breakfast choices. Excellent staff! Stunning views!

Nice modern hotel, though with a bit of a tacky design. Adequate but not spacious rooms and a hard bed with hard pillows, slightly below the standard you'd expect for a reported five star hotel

This is a very good hotel in a building housing other businesses. We were a little concerned upon arrival because the immediate surroundings are somewhat chaotic. However the hotel itself is peaceful, the breakfast good, and the staff helpful. The area around the hotel grew on us! There’s an interesting market across the street where the locals shop. And it is indeed chaotic but has its own charm!