Scarborough Hotel Guide - Scarborough Maritime Heritage Centre hotels in Scarborough, United Kingdom.

"Lots of negativity about this Hotel Our experience was Very good Check-in Swift hall Reception downstairs areas Magnificent Staircase Ladings upto 1st floor all new carpets Clean room was great clean superb shower room Staff we're Fantastic Really Helpful and friendly Yes parts of hotel bit Shabby/need updating which is a huge task giving Size of the building but work ongoing in smartining it up Only real moan the fantastic balcony overlooking the sea front (Smoking Area) could do with pressue washing sooner rather than later and add few more Bins Just booked for next year going to be interesting to see the changes and upgrades they doing "

"For the price we paid, this was excellent! The hotel is stunning when you walk in, the rooms were nicely decorated, if a little grubby but we weren’t expecting 5*. The beds were really comfy. I’m not sure what the rooms would be like in summer as there was no heating or air conditioning and windows didn’t open much. The bars ares were excellent too! Staff were really nice, didn’t seem the best trained in hospitality, which surprised me for a Britannia Hotel but still, we weren’t put off - maybe some staff had called in sick and they were covering? We’d definitely return. "

"Great hotel ,comfy beds excellent breakfast "

"Room was clean and tidy, however the floorboards were extremely squeaky, unable to walk anywhere in the room without it squeaking, it was obviously the same for the room above! The restaurant service was very slow for the evening, and the meal itself quite a disappointment, the pie crust hard to cut and the 'steak' filling bland, the mash and peas just luke warm. Breakfast was a slight improvement but not the best. Parking was good in the private car park, provided the cars were actually parked inside the marked bays, although the white lines do need repainting. "

"A lovely stay. The room was compact but had everything we needed and the bed was soooooo comfortable! Plenty of tea and coffee too. Think parking could be a bit tricky at certain times of the day. We were quite lucky getting a space outside. "

"The room was as expected small but to see the sea view the window was high. Not what I expected from the picture. Bed was a double but the mattress was comfortable in the middle but if you want to sleep nearer the edge you have to be careful not to fall out it is so soft. Food was good in the evening. Did not have breakfast. "

"Tired and in need of care and refurbishment. Parking limited and not easy access. Room showing signs of damp in bathroom. Entry door damaged and needed repair to gain access. Plus side hot water supply very good. Staff friendly and helpful. Disappointed after good cooked breakfast at the weekend Monday morning continental breakfast, which consisted of dry, stale mini croissants and pain au chocolat, no chese or cold meats(available at the weekend) and hot drinks machine not working. "

"Centrally located, perfect for two adult couples enjoting a weekend away"

"No proper customer support, you won’t see any body at the reception to talk to is very poor "