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"Came up with my son for March Break expecting a higher-end experience for the price. Instead, it felt like a blatant cash grab. If this is the level of experience, I would have stayed in Toronto. The “kids zone” was embarrassing. A conference room with broken bouncy castles and unusable games. Calling that a March Break activity is misleading at best. The worst part was the food and service. We ordered a simple takeout meal from the Maple Pub that somehow cost $86. We were told 10 to 15 minutes. It took 45 with zero communication. Staff were dismissive and made me feel like I was bothering them just for asking about my order. When the food finally came, items were missing including drinks and desserts. My son was starving and at that point I had no energy left to deal with it. This is the kind of experience that feels completely wrong. Overpriced, understaffed, and poor quality across the board. For a place like Deerhurst, this is honestly unacceptable. Running a business like this and charging premium prices is part of a bigger problem. People deserve better than this. We will not be back and I would strongly recommend avoiding this place if you are expecting anything close to quality or value."

"Yes"

"The room was only $55 more per night than a “budget friendly” one nearby. It was worth it. All the staff members were very friendly and helpful. The room was large, had club chairs in front of an electric fireplace, jacuzzi tub, large TV, mini fridge, microwave and coffee maker (with coffee). The included breakfast was very good, lots of food choices, lots of drink choices. Everything was very clean. Excellent stay. Would definitely stay there again. "

"Very clean hotel !"

"The staff was very friendly also in greeting my loving pet, and generally were very professional and accommodating, especially Julie who even showed an extra effort. About the pool, it was just a total bust and extremely disappointing. "

"Nice hotel, clean, friendly staff. Convenient location for those visitng the Algonquin / Arrowhead area. My only slight would be the room was quite small. Along with the tiny wall mounted TV. "

"Very clean room and the staff were absolutely amazing. There was a gentleman doing breakfast and he was just so friendly and so helpful."

"Love this place. We’ll be back next march"

"Things not functional in the room.. no heating while it’s snowing outside "