Senales Hotels

"Very clean room, lovely staff, ski-in/ski-out."

"The staff were incredibly friendly, the room clean, breakfast great with a good selection of local and international options, the place simple, but both modern and with a traditional South Tyrol touch."

"Firstly, the hotel itself is exceptionally well designed. The layout, the interiors, the artwork, the pools and lounges, and the overall attention to detail are genuinely impressive. Every element feels thoughtful and beautifully executed, creating a really special atmosphere. When we arrived, we received a fantastic welcome. The reception team greeted us warmly with a glass of sparkling wine, collected our luggage from the car, brought everything to our room, and even took our ski equipment down to the ski room — something we’ve never experienced before. It immediately set the tone for a wonderful stay. On our first evening, the service was again outstanding. Your staff were incredibly attentive, and they introduced you to us as the owner. When you kindly came over to our table, I confess I didn’t fully realise who you were in that moment, and I’m a little disappointed in myself — had I known, I would have loved to speak with you properly. From a customer-service perspective, what you’ve created here is extremely impressive, and I would have enjoyed telling you that in person. I run a software business in London, and I would be extremely happy if my customers’ experience was anything close to what we have experienced here. A few members of your team I would like to give special mention to are Anna at reception; our waitress, whose name I regret I didn’t catch but who I believe is Slovakian; the Greek barman; and the gentleman who I assume is the restaurant or front-of-hou"

"Very friendly owners, good breakfast and clean rooms."

"Room was large and clean. Great dinner after a day of skiing"

"STAFF IS REALLY SPECIAL"

"An excellent option just a few minutes from Bolzano, this is a beautiful, modern hotel with great amenities. We stayed in the Jasmine Suite, which was huge. Everything was thoughtfully done and very clean. The breakfast buffet was delicious and high quality, with lots of variety. We also ate dinner at the restaurant and it was one of the best meals in our travels through Italy (no joke, I was surprised too). The crown jewel is the rooftop deck and the panoramic views of the beau. Wish we had time to try the spa but sadly we had to move on to the next city."

"Hotel, location, staff. Everything about our stay was perfect. Would not hesitate to return!"

"Family trip for a few days to travel around the area and Dolomites. Great stay location wise, the hotel were great at providing us with local information (e.g. free travel on buses, trains and cable cars) - they were great. The pool is a great size for a splash after a busy day. "