Sentul City Hotel Guide - Hotels with Spa in Sentul City, West Java

"Staff were all nice and friendly. There is a very little mini mart but close at 7pm. better to open until like midnight for the guests stay up late. Well that's why there is room service : ) "

"The room of hotel was good but hair dryer was broken and not available. We used the restaurant in the hotel every dinner, however serving by staff was late and many mistakes for the order. "

"Nice hotel, good breakfast and very kind staffs"

"The bedroom was really good and clean. The breakfast options are excelent. Very convient place as a base due to close proximity to dining places and shopping mall."

"1. 예약할때는 싱글이 없어서 트윈으로 예약했는 데 Room 524 에 들어와보니 싱글. 2. 이불을 젖히니 사용했던 휴지뭉치가 나오고... 3. 오래되고 삐걱거리는 가재도구, 4. 화장실은 새는 물소리에 밤새도록 신경을 거슬 리고, 5. 낡고 오래된 타올 두장. 6. 옆방의 조그마한 소리도 들리는 방음시설 , 7. 물때자국이 선명한 흰색 머그잔 , 8. 금액대비 작은 방사이즈... ☆ 사진과는 전혀 다름. ☆ "

"Big swimming pool. Connecting to the MRT (Mass Rapid Transit). Is an apartement, hotel and plaza that has alot of stuff if we want to shop or need massage or eat, most of stuff we need they have them. Room service is ok, they don’t give us extra toilet tissue roll (only the one that on the hanger which is small size roll; We have to ask to refill it or have an extra. They don’t clean the toilet properly. The white towels doesn’t look white anymore, I don’t know why. They look like clean/smell...

"The the air condition was working properly. I complained and I was told it’s regulates it self and there was nothing they could do about it. I was hot most of the nights. Great location, beautiful staff and amazing massage staff. Aside from the air conditioning 10/10. "

"The staff at the Mercure were very kind and super helpful. The breakfast was a great range and the coffee was good. The pool was not in action but the area up near the pool was a great spot to sit and watch the clouds roll through. The downside was that there was a lot of mold in the bathroom shower area, and the bathroom floors around the toilet and general area didn't seem as clean as they could be. Also, the shower was not pleasant to use - one shower head kept facing the wall and I had to...