Senzo Mall

Resort was clean - staff friendly and hard working. Food was good - Indian restaurant not so good, quality of food there and decoration was poor. Loved the fresh omelette and fresh pasta options and everyday meat, fish being prepared in front of you. Salads were good - lots of variety but we avoided the ones that looked like 'left overs'. Desert not to my taste / would like some ice cream offering, should be a bar station in restaurant so waiters not making a long journey to get drinks. Didn't eat At beach as food there was basic - chips and meat. We loved the Pirate Hut at the beach for shishah and tea to play chess and listen to waves. Have to fill up fridge with bottled water - this should be filled daily . My son was unwell one night and no water in fridge . When i asked at reception they said it was our duty but I think cleaning staff could easily replace water. Also strict on returning door key and towel keys at check out so don't lose. Some confusion over tax / costs at hotel ATM. ATM near taxi desk apparently costs more than ATM tucked near entrance to buffet restaurant. We loved the animation team - beach volleyball and stretching / voga, aqua aerobics was fun. A bit far away from marina and outside the free pick up zone for most activities on get your guide. Cheaper to book these online as opposed to at resort. Not many English there - nice family resort. Thank you

Staff very professional, nice and friendly

The room was nice clean and spacious, you can see the luxury as soon as you enter, the staff were very helpful and friendly, pools were big but I complaint is that the biggest one wasn’t heated, beach was right next to the hotel making it a plus but overall I’ve really enjoyed the experience