Serneus Holidays

This was one of the cleanest hotels I've ever stayed at! It was so quiet and peaceful, as well. I highly recommend.

The property was clean & well presented. It was close to the tram stop & only a few minutes into the main city area. In regard to communication, This was very poor. We had booked a deluxe room 6 months prior to checkin & didn't find out until we queried the room that was allocated at checkin that it was a standard double. After various attempts to find out why this happened we were told that our booking hadn't gone through even though it was confirmed through Expedia. After negotiating with the onsite manager we were refunded the difference.

Room was clean area a couple blocks away was a little suspect. Not bad for the money a unique place

Just spent 4 nights.. staff were all very nice and accommodating especially Khristina! We loved the location to everything.. hotel was clean and we had a group of 8.... it was a bit chaotic checking in but the hotel was extremely helpful and understanding! Breakfast was tasty and had plenty of options. We lpved zürich and we definitely would stay here again!

clean and great room, nice space and furniture