Serrat Hotels

"Good overall option to access resort. Beds are terrible and uncomfortable. Would need to improve confort related to that."

"Hotel is above train station but it was still very quiet. Recently upgraded and well situated. They offer use of hot tub 1/2 hours per stay but need to reserve in advance, we were too late. Nice village and recommend meal at Kennedy in old town centre "

"Staff were pleasant. We were a bit disappointed in the size of the room. We thought that with the hotel catering to skiers with all their equipment that the rooms would have been bigger. "

"This is a very nice hotel next to a beautiful park with a small lake. The rooms are very nice and the staff is excellent, friendly and accommodating. There is a very good restaurant onsite and parking is conveniently onsite."

"In summer very few dining options and property is definitely run down. No AC in rooms. It's definitely a winter only hotel. Staff tried their best and breakfast decent for short stays. Can get old if you don't eat pork like us. "

"Hotel in dire need of an update. Staff varied from rude to nice."

"Did not meet expectations for described "panoramic" room. The room had a tiny terrace facing the rear of the hotel onto a hillside. No view whatsoever. "

"Great breakfast! Nice hiking opportunities, we walked for 6 hours and could go much further if didn't forget to take sufficient amount of water. "

"Location is key, opposite Fort Mont Louis, 15 m to ski areas. Hotel accepts dogs. The spa isn't attached, you need to have dressing gown or slippers! Only two changing rooms so easier to go back to room. It's a little tired but early mornings and just after lunch practically empty before the skiiers return! Reception was a little surly but the restaurant menu and staff were excellent. Value for money, don't be put off by the cafe basic entrance. Rooms have been renovated, large king size bed, walk in shower. A bit tight for space but for one or two nights, comfortable sleep and hot water. "