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Reviews of The Locale Hotel Grand Cayman

3.5 out of 5
The Locale Hotel Grand Cayman
455 West Bay Road, Seven Mile Beach, Grand Cayman

Reviews

9.4

Exceptional

Rating 10 - Excellent. 431 out of 571 reviews" "
Rating 8 - Good. 109 out of 571 reviews" "
Rating 6 - Okay. 16 out of 571 reviews" "
Rating 4 - Poor. 7 out of 571 reviews" "
Rating 2 - Terrible. 8 out of 571 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elina, bayside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Locale Team on 30 Apr 2024
Thank you for your review! We hope to welcome you back to Locale soon.

10/10 Excellent

Katia Saavedra, Miami

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very clean! The staff are very friendly and always welcome you with a smile.
Stayed 4 nights in Apr 2024
Response from The Locale Team on 30 Apr 2024
Thank you for your review. We're happy to hear that you enjoyed your stay and appreciate your kind words about our staff. We hope to welcome you back soon!

10/10 Excellent

James

Liked: Amenities
Staff extremely helpful, especially Tyler.
Stayed 3 nights in Apr 2024
Response from The Locale Team on 23 Apr 2024
Thank you for your review! We hope to welcome you back to Locale in the future.

10/10 Excellent

Jodi, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! Excellent location and updated room. Very nice
Stayed 1 night in Apr 2024
Response from The Locale Team on 22 Apr 2024
Thank you for your review! We are happy to hear that you enjoyed your stay and hope to welcome you back to Locale in the future.

8/10 Good

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The Locale Team on 22 Apr 2024
Thank you for your review! We hope to see you again soon.

10/10 Excellent

Brian, Charlottesville

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel near the beach.
Stayed 7 nights in Mar 2024
Response from The Locale Team on 16 Apr 2024
Thank you for your review! We hope to see you again in the future.

10/10 Excellent

Nuno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel with friendly staff, good breakfast and great location
Stayed 7 nights in Apr 2024
Response from The Locale Team on 16 Apr 2024
Thank you you taking the time to leave us a review! Your compliments on our staff, breakfast, and location is greatly appreciated. We hope to see you again soon!

10/10 Excellent

Yanina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from The Locale Team on 16 Apr 2024
Thank you so much for your review!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
A great experience from start to finish. Breakfast was delicious every morning, offering beach towels, sunscreen and chairs needed for the beach which is walking distance from the hotel. Can’t wait to re visit in the future.
Stayed 6 nights in Mar 2024
Response from The Locale Team on 16 Apr 2024
Thank you for your review! We are so happy to hear that you had a great experience at Locale and look forward to seeing you again in the future.

10/10 Excellent

Chaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Locale was amazing. The family suite was perfect for my family of 3. The made to order breakfast was a great bonus and all the staff and servers were so friendly and accommodating.
Stayed 6 nights in Mar 2024
Response from The Locale Team on 16 Apr 2024
Thank you for taking the time to share your experience! We are happy to hear that our family suite met your needs and your kind words about our staff is appreciated. We hope to see you again soon!

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive, friendly staff! DELICIOUS & plentiful breakfast! Beach chairs,towels & umbrellas available for short walk to spectacular beaches!
Stayed 3 nights in Apr 2024
Response from The Locale Team on 16 Apr 2024
Thank you for your review! We are so happy to hear you enjoyed your stay and hope to welcome you back in the future.

8/10 Good

Shakira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price: would like for there to be more amenities offered onsite or possibly daily events I.e something for the children. Staff friendly and attentive.
Stayed 4 nights in Apr 2024
Response from The Locale Team on 16 Apr 2024
Thank you for taking the time to leave us a review. We really appreciate your feedback!

10/10 Excellent

Jim

Stayed 1 night in Apr 2024
Response from The Locale Team on 30 Apr 2024
Thank you for your review! We hope to welcome you back to Locale soon.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location
Stayed 4 nights in Mar 2024
Response from The Locale Team on 16 Apr 2024
Thank you for your review! We hope to see you again soon.

10/10 Excellent

Michelle, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the two level family suite and it was so well appointed. Great for our family of three. The included breakfast was fantastic, goo options to choose from. The hotel is centrally located to alot of walkable places.
Stayed 5 nights in Mar 2024
Response from The Locale Team on 16 Apr 2024
We appreciate you taking the time to leave us a review! It's great to know that you and your family enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Derran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024
Response from The Locale Team on 16 Apr 2024
Thank you so much for your review! We hope to welcome you back to Locale in the future.

8/10 Good

Mickaela, Bowie

Stayed 5 nights in Mar 2024
Response from The Locale Team on 22 Apr 2024
Thank you for your review! We hope to see you again soon.

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay at Locale. Our Room was comfortable, well designed and very clean and large. It was great to have the loft space in our room for our teenage daughter. The staff was highly professional, welcoming and helpful. The restaurant was convenient and the food was good. The location is walking distance to the beach and some restaurants. We stayed at a resort on the beach for the first part of our trip to Grand Cayman and then at Locale. This was a nice contrast - it was low key and more informal.
Stayed 3 nights in Mar 2024
Response from The Locale Team on 22 Apr 2024
Thank you for taking the time to share your experience at Locale! We are so happy to hear that you found our rooms comfortable and that you enjoyed our onsite restaurant. We thank you for your kind words about our staff and hope to welcome to back in the future!

8/10 Good

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Very spacious and clean. The amenities offered such as beach chairs, bags and towels were great. Staff was friendly and accommodating. The location in close proximity to everything. Would stay here again!
Stayed 4 nights in Mar 2024
Response from The Locale Team on 22 Apr 2024
Thank you for taking the time to leave us a review! We are so happy to hear that you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and excellent staff. Spacious, clean room with very comfortable beds. Short walk to a beautiful section of seven mile beach. Good value for the location. Would definitely recommend.
Stayed 7 nights in Mar 2024
Response from The Locale Team on 22 Apr 2024
Thank you for your review! We are happy to hear that you enjoyed your stay and really appreciate your kind words about our staff. We hope to see you again soon!

10/10 Excellent

Mariola, Worcester

Travelled with family
Liked: Amenities
Perfect location and good breakfast 😃
Stayed 6 nights in Mar 2024
Response from The Locale Team on 22 Apr 2024
Thank you for your review! We're glad to hear that you enjoyed your stay and hope to welcome you back in the future.

10/10 Excellent

Asif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Mar 2024
Response from The Locale Team on 16 Apr 2024
Thank you so much for your review! We hope to welcome you back to Locale in the future.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean large room with good amenities
Stayed 7 nights in Mar 2024
Response from The Locale Team on 22 Apr 2024
Thank you for your review! We're happy to hear that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

REBBECCA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and professional. Room was clean and facilities maintained well. A little bit of a walk to the beach. No complaints
Stayed 4 nights in Mar 2024
Response from The Locale Team on 22 Apr 2024
Thank you for taking the time to leave us a review! We're so happy to hear that you enjoyed your stay and greatly appreciate your kind words about our staff. We hope to see you again soon!

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. They helped us book a couple excursions and some pickleball play. The breakfast was great.
Stayed 7 nights in Mar 2024
Response from The Locale Team on 19 Mar 2024
We appreciate you taking the time to leave us a review and hope to see you again in the future!

10/10 Excellent

Susan, Halton Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Locale Team on 19 Mar 2024
Thank you for your review! We hope to see you again soon.

10/10 Excellent

Yuri

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nicely decorated with a beach vibe. I stayed only one night for business but the place as easily accesible, close to shops and restaurants. The staff was very friendly and helpful and the breakfast that was included on the fare was delicious. I will come back for sure!
Stayed 1 night in Mar 2024
Response from The Locale Team on 19 Mar 2024
Thank you for your review! We are so happy to hear you enjoyed your stay and really appreciate your kind words about our staff. We can't wait to welcome you back to Locale!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Locale Hotel was a nice surprise. We wanted a less expensive property and one that had a beach we could use. The beach was about an 8-minute walk down the street and was NOT crowded. We sat under a tree on the beach every day and only saw people walking past for exercise but hardly anyone sitting near us on the beach. They provide you with beach chairs/towels, so it was worth the brief walk and to have sand underfoot, which some of the resorts no longer have much of, and nice to have space around you. The rooms were nice and spacious. You could hear a little night traffic as the rooms face the street side but nothing that would keep you awake at night. the bathroom had a nice sized shower. The breakfast was nice, although you have a certain section of the menu to choose from...again it was certainly adequate. Nice restaurants to walk to from the Locale and the people were helpful and friendly. They have a pool (4' deep) on the side of the Locale; not large but nice size to take a dip after the beach and sit around on the lounge chairs. All and all, we were very happy with our choice and would stay there again in the future. We didn't feel that we sacrificed much at the Locale vs. a larger resort on the island. You won't be sorry.
Stayed 4 nights in Feb 2024
Response from The Locale Team on 19 Mar 2024
Thank you for your wonderful review! Your compliments on our rooms, amenities and staff are really appreciated. We thank you for recommending us and hope to see you again in the future.

10/10 Excellent

Batoul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful and super helpful staff, central location, clean and comfortable rooms. I had second thoughts about not having direct beach access, but Ms Tyler went above and beyond to give us tips and point us to the right direction, we ended up exploring so many great spots and places in the island that we would otherwise not have gone to. Everyone on the staff was so lovely and helpful, and the central location made it easy to access all the must see spots!! The rooms were super clean and comfortable..Will definitely come back!! Thank you Ms Tyler for your wonderful hospitality!!
Stayed 5 nights in Feb 2024
Response from The Locale Team on 19 Mar 2024
Thank you for the fantastic review! We're thrilled you enjoyed your stay and found our staff helpful. We look forward to welcoming you back to Locale soon!

2/10 Terrible

Mark

Stayed 2 nights in Feb 2024
Response from The Locale Team on 16 Apr 2024
Thank you so much for your review! We hope to welcome you back to Locale in the future.

10/10 Excellent

Charline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property and after having spent 10 days at the Sunset House (where almost everyone was consistently sullen and unfriendly), I was happy to be at a location where I was greeted at the front desk with smiles, helpfulness and kindness!
Stayed 1 night in Feb 2024
Response from The Locale Team on 3 Apr 2024
We are so happy to hear that you enjoyed your stay! Your compliments on our staff is greatly appreciate and we hope to welcome you back in the future.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Best holiday we have ever had
Stayed 7 nights in Feb 2024
Response from The Locale Team on 21 Feb 2024
Thank you for your review! We hope to welcome you back to Locale in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from The Locale Team on 21 Feb 2024
Thank you for your review! We hope to welcome you back to Locale in the future.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Locale Team on 21 Feb 2024
Thank you for your review! We hope to welcome you back to Locale in the future.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locale Hotel was a perfect place to stay in Grand Cayman. The hotel is in a great location. Walkable to the beach, dining, and shops. Parking is in back - easy to park - always had a spot. Property is clean and well maintained - daily. Staff (front desk, breakfast, and cleaning staff) are friendly and very helpful. Beach chairs are fantastic, with a cooler pocket in the back. Staff can offer you ice for the cooler if you go to the beach (bring a ziplock bag to hold the ice). Beach towels are clean and thick and soft; available clean as needed. Rooms are a great size. Perfect for relaxing after a long day outside and a nice dinner. Beds are comfortable there's a good selection of comfortable pillows. Breakfasts were fast and there is a good variety of breakfast options included in your stay, with extras available at a cost. Dinner at Bonfire was good - the pizza was yummy (dinner is an extra cost). And there is a dessert/ice cream place in the same building as the hotel, which is a nice stop after a good dinner at one of the very near Seven Mile Beach restaurants (and a walk). Short walk to Camana Bay. Will definitely stay again and again.
Stayed 14 nights in Jan 2024
Response from The Locale Team on 3 Apr 2024
Thank you so much for taking the time to share your experience! We're thrilled to hear that our location, rooms, staff, and amenities all contributed to making your stay memorable. We look forward to welcoming you back to Locale in the future!

10/10 Excellent

Joy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 6 nights in Feb 2024
Response from The Locale Team on 14 Feb 2024
Thank you so much for your review! We hope to see you again soon.

8/10 Good

Alvaro, Aurora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for business travel, reasonably priced.
Stayed 4 nights in Feb 2024
Response from The Locale Team on 9 Feb 2024
Thank you for taking the time to leave us a review! We hope to welcome you back to Locale again soon.

2/10 Terrible

Scott

Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from The Locale Team on 9 Mar 2024
Hi Scott, we're sorry to see your 1-star rating! Flight issues are of course beyond the hotel's control, so we always recommend travel insurance in case of the unexpected. While refunds are not possible if a reservation is cancelled on day of arrival, our manager did provide the option of a penalty-free date change. We regret that you weren't able to take us up on this, and do wish that you had a chance to experience the hotel and our hospitality. We wish you all the best in your future travels.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great service
Stayed 4 nights in Feb 2024
Response from The Locale Team on 9 Feb 2024
Thank you for your review, we are so happy to hear that you enjoyed your stay!

10/10 Excellent

George, Bloomfield

Liked: Cleanliness
Stayed 7 nights in Jan 2024
Response from The Locale Team on 6 Feb 2024
Thank you for your review! We hope to see you again soon.

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included & order off a menu, food was great service was greater. ,property had a good location- rooms were spacious for a hotel, the staff are very friendly, curious, and very helpful I would stay there on a return trip
Stayed 4 nights in Jan 2024
Response from The Locale Team on 5 Feb 2024
Thank you for taking the time to leave us a review. We are so happy to hear that you enjoyed your stay and we look forward to welcoming you back on your next trip!

10/10 Excellent

Lidia

Stayed 1 night in Jan 2024
Response from The Locale Team on 16 Apr 2024
Thank you so much for your review! We hope to welcome you back to Locale in the future.

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time to this property after staying at several other properties on Seven Mile Beach and we enjoyed our stay. We knew beach access was not an option, but the hotel was accommodating with towels, chairs and umbrellas. The staff, both front office and room services, were especially nice and accommodating to our needs or questions. Rooms were spacious and clean. And location was perfect!
Stayed 4 nights in Jan 2024
Response from The Locale Team on 31 Jan 2024
Thank you so much for taking the time to leave us a review! We are so happy to hear that you enjoyed your stay. Your compliments on our accommodating staff is greatly appreciated. We hope to welcome you back to Locale soon!

8/10 Good

Aristides

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable. Camana Bay mall is within walking distance. A lot of restaurant options. The only thing, the room needs a better black out. If you have a room facing the street you will hear some noise. Overall it is a good hotel. They will give you chairs, towels to go to the beach. The hotel doesn’t have a beach, only a swimming pool. But, seven mile beach is within walking distance. They also have a good free breakfast.
Stayed 2 nights in Jan 2024
Response from The Locale Team on 30 Jan 2024
Thank you so much for taking the time to share your experience and feedback. We are glad to hear that you enjoyed your stay and hope to see you again soon!

8/10 Good

BENJAMIN

Stayed 2 nights in Jan 2024
Response from The Locale Team on 30 Jan 2024
Thank you for your review! We hope to welcome you back in the future.

8/10 Good

Timmy, Beausejour

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned and accessible
Stayed 4 nights in Jan 2024
Response from The Locale Team on 29 Jan 2024
Thank you for your review! We hope to welcome you back to Locale in the future.

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are awesome, spacious. All the little amenities like towels for the beach and retractable clothes line in the shower. And the staff was very solicitous and friendly, went out of their way. Would stay again
Stayed 1 night in Jan 2024
Response from The Locale Team on 29 Jan 2024
Thank you for taking the time to leave us a review! We are happy to hear that you enjoyed your stand and appreciate your compliments on our rooms, amenities and staff. We look forward to seeing you again in the future!

10/10 Excellent

LORENZO

Stayed 1 night in Jan 2024
Response from The Locale Team on 29 Jan 2024
Thank you for your review! We hope to see you again soon.

10/10 Excellent

daragh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent value for money
Stayed 3 nights in Jan 2024
Response from The Locale Team on 26 Jan 2024
Thank you for your review! We hope to see you again soon.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from The Locale Team on 26 Jan 2024
Thank you for your review! We hope to see you again soon.