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Reviews of Hotel Las Casas de El Arenal

4 out of 5
Hotel Las Casas de El Arenal
Calle Castelar 14-16, Seville, Seville

Reviews

9.4

Exceptional

Rating 10 - Excellent. 649 out of 865 reviews" "
Rating 8 - Good. 185 out of 865 reviews" "
Rating 6 - Okay. 21 out of 865 reviews" "
Rating 4 - Poor. 5 out of 865 reviews" "
Rating 2 - Terrible. 5 out of 865 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James, Cranleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was straight out of a Spanish movie! It had so much local charm and could not have been better. The location for walking was perfect and right around the corner from a bunch of restaurants. The hotel recommended a dinner spot and it was our favorite meal we had in Sevilla!
Stayed 2 nights in Apr 2024

10/10 Excellent

John-Paul, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, efficient and well located boutique hotel with comfortable beds and happy staff. One night, four rooms over Feria week.
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Superb hotel staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about this hotel annd staff except the air conditioning in the room wasn’t getting cold. Informed reception on leaving and they said they would get it fixed. Probably just needs re gassing.
Stayed 3 nights in Feb 2024
Response from Juan on 10 Mar 2024
Thank you for your kind words and for choosing to stay with us! We're sorry to hear about the issue with the air conditioning in your room. We appreciate you informing us, and rest assured, we will take steps to address it promptly. We look forward to welcoming you back soon and providing an even better experience!

10/10 Excellent

hyun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, location, location. Beautiful hotel and good breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara Susan

Travelled with partner
Liked: Cleanliness, amenities
Very friendly great breakfast and ideal location
Stayed 3 nights in Mar 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Jennifer

Stayed 5 nights in Feb 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are super helpful, and the hotel is conveniently located to walk most of Seville. Breakfast is reasonably priced and is a very good breakfast and available nice and early so you can head out onto tours. It’s just a super cool, quaint little hotel on the middle of a quiet street.
Stayed 6 nights in Feb 2024
Response from MANAGER on 15 Feb 2024
Dear Ms Shannon.. I am grateful to you for your comment and that have chosen Las Casas de El Arenal for your stay in Seville. In name of all our staff thank you very much I hope see you very soon

6/10 Okay

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice looking hotel in the center of Seville. The room is very small, also they gave us a room with two twin beds instead of one double bed.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and beautiful building and interior. Definitely staying here next time. Excellent place to stay.

10/10 Excellent

Elizabeth

Travelled with group
A lovely historic building set in a very convenient location and an easy walk to the principal attractions. The staff are super-helpful and the rooms clean and comfortable. We particularly enjoyed relaxing on the roof terrace after a hard day’s sightseeing!
Stayed 2 nights in Feb 2024
Response from MANAGER on 12 Feb 2024
Dear Ms. Elizabeth. I am grateful to you for your comment and that have chosen Las Casas de El Arenal for your stay in Seville. In name of all our staff thank you very much I hope see you very soon

10/10 Excellent

Paul, East Grinstead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, friendly helpful staff, excellent breakfast, and lovely courtyard surroundings. The only downside was road noise, its busier than you think.
Stayed 7 nights in Dec 2023
Response from MANAGER on 9 Jan 2024
Dear Mr Paul Im grateful to you for your comment and that have chosen Las Casas de El Arenal for your stay in Seville. In name of all our staff thank you very much I hope see you very soon

8/10 Good

Riad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from MANAGER on 12 Feb 2024
Dear Mr Riad. I am grateful to you for your comment and that have chosen Las Casas de El Arenal for your stay in Seville. In name of all our staff thank you very much I hope see you very soon

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Old Worlde Hotel centrally located in Historic part of Seville
Stayed 1 night in Dec 2023
Response from MANAGER on 8 Jan 2024
Dear Ms. Gabrielle. I am grateful to you for your comment and that have chosen Las Casas de El Arenal for your stay in Seville. In name of all our staff thank you very much I hope see you very soon

10/10 Excellent

Maru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este es un fantástico hotel por muchas cosas. El personal es amable y de mucha ayuda. Esta súper bien ubicado, se puede ir caminado a todas partes. Seguro volveremos!!
Stayed 2 nights in Nov 2023
Response from DIRECTOR on 20 Dec 2023
Estimado Sr./Sra. MaruLes agradezco su comentario y que hayan elegido Las Casas de El Arenal para su estancia en Sevilla. En nombre de todo nuestro equipo muchas gracias y hasta pronto.Antonio Flores

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredibly nice, rooms were clean and comfortable. Building is charming. Good deal.
Stayed 1 night in Nov 2023
Response from DIRECTOR on 20 Dec 2023
Dear Ms.Emily. I am grateful to you for your comment and that have chosen Las Casas de El Arenal for your stay in Seville. In name of all our staff thank you very much I hope see you very soonAntonio Flores

10/10 Excellent

Yiping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location and very well maintained. Rooms were very large size for Europe. Would definitely stay again
Stayed 1 night in Nov 2023
Response from MANAGER on 8 Jan 2024
Dear Mr YipingI am grateful to you for your comment and that have chosen Las Casas de El Arenal for your stay in Seville. In name of all our staff thank you very much I hope see you very soon

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in the perfect center place of the city. Walkable distance to all important historical sites. Adorable design and very cosy atmosphere.
Stayed 2 nights in Nov 2023
Response from MANAGER on 14 Nov 2023
Dear Ms Victoria,.. I am grateful to you for your comment and that have chosen Las Casas de El Arenal for your stay in Seville. In name of all our staff thank you very much I hope see you very soonAntonio Flores

10/10 Excellent

Ferreby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 25 Oct 2023
Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Areanl as your hotel in Seville and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior Art work courtyards Great location
Stayed 2 nights in Oct 2023
Response from MANAGER on 17 Oct 2023
Dear Mr MarkI am grateful to you for your comment and that have chosen Las Casas de El Arenal for your stay in Seville. In name of all our staff thank you very much I hope see you very soonAntonio Flores

10/10 Excellent

Vance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las Casas de El Arenal was conveniently located in the heart of Seville, a hidden gem in this beautiful Spanish city. The crown jewel of this quaint two-story hotel (with inner courtyard), however, lies in its amazing staff! Maria Theresa and Ernesto were exceptional in providing us with a warm welcome and excellent service. Maria Theresa was so helpful in securing restaurant reservations during Seville’s high peak season when places were completely full. After struggling online with a particular attraction due to technical issues with the website, Maria Theresa was able to secure the tickets without a problem. She worked each of the consecutive five days we stayed at the hotel and greeted each guest with warmth and compassion. Because of Maria Theresa’s kindness and patience with hotel guests like ourselves, we started calling her “Mother Theresa” instead! Ernesto also warmly greeted us each morning and late at night in the dining areas. His positive attitude was infectious and made our time in a foreign city feel like home. The dedication and experience of this hotel’s staff made our stay most enjoyable. We would definitely recommend staying at Las Casas de El Arenal.
Stayed 5 nights in Sep 2023
Response from MANAGER on 9 Oct 2023
Dear Mr / Ms.Vance I am grateful to you for your comment and that have chosen Las Casas de El Arenal for your stay in Seville. In name of all our staff thank you very much I hope see you very soon

10/10 Excellent

Elishia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was walking distance to many attractions. Nice staff and hotel.
Stayed 1 night in Jul 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 25 Oct 2023
Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Areanl as your hotel in Seville and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

10/10 Excellent

Richard, North Saanich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property’s Spanish feel. We were told it was two old homes combined to make the hotel. Lots of quiet lounging areas and a sunny terrace with a waiter. After a hot, busy day in Seville it was the perfect spot for a cool drink and a little down time. Excellent breakfast with good selection. Fresh fruit, orange juice, lettuce, salad veggies,pastries, bacon, eggs,yogurt,ham & cheeses etc. Staff were all exceptional and the hotel was close to the Cathedral, shopping etc. We would definitely recommend this little gem!
Stayed 3 nights in Sep 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 29 Sept 2023
Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Areanl as your hotel in Seville and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to stay at a hotel with old world charm and this one was perfect!!!! The staff had exceptional service. She had a room available so we were able to check in early. The complementary glass of cava was lovely. This hotel was gorgeously decorated with antique furniture and updated amenities. The courtyard inside the hotel was quiet and a lovely spot to eat breakfast or enjoy a drink in the evening. The rooftop has a dining option and a beautiful view of the city. They had fresh flowers in our room every day. So fresh one set had ants on them and we had to leave them outside....oops. The hotel was noticeably clean but our room had a distinct smell and the antique furniture could have used some freshening. I didn't want to sit on it. The bedding and bathroom were freshly cleaned and we were comfortable. It was so quiet. We had been traveling all over Spain and it was nice to find a hotel conveniently located and quiet. If you are looking for a charming property to stay close to town and transportation I highly recommend this one!
Stayed 2 nights in Sep 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 29 Sept 2023
Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Areanl as your hotel in Seville and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

10/10 Excellent

Wallace, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Finished
Stayed 2 nights in Sep 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 27 Sept 2023
Dear guest,Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Arenal as your hotel in Sevilla and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

10/10 Excellent

Debra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with very comfortable rooms and inviting sitting areas
Stayed 3 nights in Sep 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 27 Sept 2023
Dear guest,Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Arenal as your hotel in Sevilla and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I didn't have children to get back to, I would have extended by stay just to be at this darling hotel. I felt like I was on the set of an enchanting old movie. I really hope to get back there.
Stayed 2 nights in Sep 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 29 Sept 2023
Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Areanl as your hotel in Seville and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

10/10 Excellent

Ka Pui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel
Lovely hotel with elegant design. Love the vibe here. Close to lots of attractions. Friendly staff and served me with welcome drink. Must pay another visit next time
Stayed 3 nights in Sep 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 27 Sept 2023
Dear guest,Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Arenal as your hotel in Sevilla and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

10/10 Excellent

Christine, New York

Stayed 3 nights in Sep 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 25 Oct 2023
Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Areanl as your hotel in Seville and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

10/10 Excellent

Melissa

Stayed 3 nights in Jul 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 27 Sept 2023
Gracias por su respuesta.Su opinión es realmente útil y nos ayuda a mejorar nuestro servicio para el futuro. Nos alegramos de que su estancia aquí haya sido satisfactoria y esperamos volver a verle más adelante.Saludos del personal del hotel.Las Casas de El Arenal.

10/10 Excellent

Karen

Stayed 2 nights in Sep 2023
Response from MANAGER on 14 Nov 2023
Dear Ms Karen.. I am grateful to you for your comment and that have chosen Las Casas de El Arenal for your stay in Seville. In name of all our staff thank you very much I hope see you very soon

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 18 Sept 2023
Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Areanl as your hotel in Seville and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.

10/10 Excellent

Paul, Parker

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Perfect location!
Stayed 2 nights in Sep 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 8 Sept 2023
Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Arenal as your hotel in Sevilla and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel. Clean staff were really nice and very helpful. Hotel close to everything just had to walk 10/15mins. Lots of dining out options.
Stayed 4 nights in Aug 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 7 Sept 2023
Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Areanl as your hotel in Seville and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

10/10 Excellent

yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 4 Sept 2023
Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Areanl as your hotel in Seville and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 8 nights in Aug 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 4 Sept 2023
Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Areanl as your hotel in Seville and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

6/10 Okay

Katherine

Disliked: Cleanliness
Unfortunately the cups and saucers in my room were dirty. It was pretty gross. Like not just a speck, there was actual drops of coffee and tea on them.
Stayed 2 nights in Aug 2023

8/10 Good

Marina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I didn't like ants in room, jacuzzi was broken. No wet cleaning. Liked frendly staff, hotel unique atmoshere, good breakfast.
Stayed 2 nights in Aug 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from HOTEL CASAS DE EL ARENAL on 27 Aug 2023
Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Areanl as your hotel in Seville and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

8/10 Good

Juan

Travelled with family
Liked: Staff & service, property conditions & facilities
Buen servicio y atención
Stayed 3 nights in Jul 2023
Response from HOTEL CASAS DE EL ARENAL on 8 Aug 2023
Muchas gracias por su respuesta. Su opinión es realmente útil y nos ayuda a mejorar nuestro servicio hoy en día. Nos alegramos de que su estancia aquí haya sido satisfactoria y esperamos poder volver a verle en el futuro.Saludos

10/10 Excellent

ariela

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from HOTEL CASAS DE EL ARENAL on 8 Aug 2023
Muchas gracias por su respuesta. Su opinión es realmente útil y nos ayuda a mejorar nuestro servicio hoy en día. Nos alegramos de que su estancia aquí haya sido satisfactoria y esperamos poder volver a verle en el futuro.Saludos

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first visit to Sevilla and we couldn't have picked a better hotel. The location is excellent - right in the middle of the old part of the city - so dining and drinking options are plentiful and just a few steps away. Because our travel options changed, we arrived very early but were still able to check into our room. Amazing! It was so nice to be able to get a shower and changed before exploring the beautiful city. The hotel is well presented and kept very clean. The room had fantastic air conditioning - essential in the summer - and a small balcony overlooking an inner courtyard. The staff were very helpful and welcoming. Would return without hesitation.
Response from HOTEL LAS CASAS DE EL ARENAL on 17 Jul 2023
Dear guest,Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Arenal as your hotel in Seville and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever!
Everything was wonderful; very helpful staff, very clean rooms, held our bags for the day while we went out. I have no negative comments other than I wish I had stayed another night
Stayed 1 night in Jul 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 10 Jul 2023
Dear guest,Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Arenal as your hotel in Seville and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Jun 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 9 Jul 2023
Dear guest,Thank you very much for your kind words. My staff and I hope you will regard the Las Casas de El Arenal as your hotel in Seville and hope you will visit us as often as you like. We will make every effort to make your stay comfortable. My appreciation, once again, for taking the time to register your comments.Best regards

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Estuvimos 6 noches en este hotel. El personal es muy atento y eficiente. La ubicación es excelente. Altamente recomendable.
Stayed 6 nights in Jun 2023
Response from HOTEL LAS CASAS DE EL ARENAL on 28 Jun 2023
Muchas gracias por su respuesta. Su opinión es realmente útil y nos ayuda a mejorar nuestro servicio hoy en día. Nos alegramos de que su estancia aquí haya sido satisfactoria y esperamos poder volver a verle en el futuro.Saludos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Multiple courtyards and sitting rooms for guest use. Unique hotel rooms and a lovely staff. Would definitely stay again.
Stayed 1 night in Jun 2023
Response from MANAGER on 26 Jun 2023
Dear Mr / Ms.. I am grateful to you for your comment and that have chosen Las Casas de El Arenal for your stay in Seville. In name of all our staff thank you very much I hope see you very soon