Jacksonville Hotel Guide - Shands Jacksonville Medical Center hotels in Jacksonville, United States of America.

"Nice location, alot of options for dining. "

"Hotel was in the midst of a much-needed renovation. It would have been nice to know this prior to our trip. At the restaurant, which only had a handful of customers, we ordered a drink at the bar and food to go. The bartender was extremely inattentive and actually stood with his back to us talking with a couple of guests. It took almost an hour to get a sandwich to go from a restaurant with limited customers. We reserved a river view room and this was verified at check-in. Our room faced a parking garage and a roof top. When questioning the front desk, we learned that their rooms were incorrect in the system. A refund of the difference in room charges would have been a nice gesture. This property definitely isn’t reflective of what I expect from the Marriott brand. "

"Loved the location & the amenities "

"Excellent stay"

"Everything was absolutely amazing. The room was clean, the staff were top notch, big shout out to the valets for luggage and cars, they are all top notch. Thanks Marriott for an amazing experience during a special time to see the Thorn at the Performing Arts Center. What a treat, walk out the door and walk into the theater."

"stay was amazing was able to reach out to the host with no issue she responded immediately properly nice little home away from home."

"Property was clean, well decorated with very comfortable beds. Neighborhood is great for dog walking and easy parking along the road. Check in and check out were as described. The communication with the property management after arrival was a challenge. There was an issue with the TV and messages were left without a response. (We later learned two of the messages were sent to an incorrect phone system still listed on VRBO.) Initially the property manager did not take the issue seriously but the General Manager later engaged to resolve the issue. She personally visited and validated there was an issue and the TV would need to be replaced. She also committed to refund a portion of the reservation and would communicate that to me by Monday but as of today (Wednesday), no additional communication has been received. I value the quality of both the accommodation and the service I receive when I travel and although the property met expectations, the communication with management was lacking. I wish the next renter a much better experience. "

"This was a very quaint and quiet get away, the unit was very clean and well put together. Will definitely stay here again."

"Looks newly renovated inside. Great place for our party of 10."