Private beach, beach cabanas, sun-loungers, beach umbrellas
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Reviews of SUNRISE Montemare Resort Grand Select

5 out of 5
SUNRISE Montemare Resort Grand Select
El Fanar Street, Hadebt Om El Sed, Sharm El Sheikh, South Sinai Governorate

Reviews

8.6

Excellent

Rating 10 - Excellent. 132 out of 216 reviews" "
Rating 8 - Good. 46 out of 216 reviews" "
Rating 6 - Okay. 15 out of 216 reviews" "
Rating 4 - Poor. 8 out of 216 reviews" "
Rating 2 - Terrible. 15 out of 216 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing, luxurious, comfortable, enjoyable resort in the perfect location. All staff was extremely welcoming, helpful, hard working, makes you feel like at home.
Stayed 6 nights in Feb 2024
Response from SUNRISE Montemare on 29 Feb 2024
Dear Anna, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,SUNRISE Montemare

4/10 Poor

Yi

Stayed 1 night in Jan 2024
Response from SUNRISE Montemare on 29 Feb 2024
Dear Guest,Thank you for rating your experience in our hotel. Your feedback is very valuable for us to keep improving the quality of your stay. Kind regards

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely just the main restaurant were very dated Rooms were nice and the staff were amazing Overall 9 out of 10 would definitely recommend it
Stayed 7 nights in Dec 2023
Response from SUNRISE Montemare on 29 Feb 2024
Dear Mr Patrick,Thank you for your kind words. We value the feedback highly, will provide the compliments to our staff. Also we are in the process of renovating the rooms and look forward to welcoming you soon again. Kind regards

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Yara on 13 Dec 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Huma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided by the staff was amazing in every capacity.
Stayed 1 night in Oct 2023
Response from Ms.Yara on 19 Oct 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst experience ever I had , very aggressive staff tried to hustle us they wont accept the local currency to pay the hotel fees they ACCEPT only USD , very rude receptionists and their manager as well , i had to file a complaint to tourists police to solve my problems with them, i don't recommend anybody to go there at all
Stayed 2 nights in Sep 2023
Response from Ms.Yara on 19 Oct 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Ms.Yara on 19 Oct 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

aiat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Ms.Yara on 2 Nov 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 Terrible

Awad

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor welcome and they don’t appreciate returning customers
Stayed 3 nights in Aug 2023
Response from Ms.Yara on 19 Oct 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 Good

Marjan

Travelled with family
Liked: Cleanliness, staff & service
We booked a swim up room as it was advertised adults only in the middle of our stay to our inconvenience discovered the rooms next door were given to very noisy families with crying kids who would do all sort in the pool & we were told websites yet to be updated The main restaurant very noisy & long queue as families would take a lot of food
Stayed 7 nights in Jun 2023
Response from Hisham Zakaria on 28 Jul 2023
Dear Marjan,Thank you for telling us about the arrangement you held with us.Naturally, we are so sorry if we did not live up to the standards you have come to expect during your stay with us. I’m extremely grateful that you took the time to tell us about it. we can assure you we take these problems seriously, and we’ll do everything in our power to make sure they don’t happen again. Once again, our sincere apologies for not living up to your expectations and we are sad we were not made aware in the resort of these issues in order to be able to put these issues right and improve the remainder of your stay.Thank youReception Manager

10/10 Excellent

Liudmyla

Stayed 7 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymooners
My wife and i thoroughly enjoyed the resort. We will definitely recommend it and be back :)
Stayed 8 nights in Jan 2023
Response from Hisham Zakaria on 13 Feb 2023
Dear Guest, I would like to thank you for your very nice feedback regarding your holiday at SUNRISE Montemare Resort – Grand Select Resort Sharm El Sheikh I do appreciate your praising words and I will certainly share all your positive comments with all our team members. I’m looking forward to hosting you soon again at our own tradition of warm hospitality. Kindly accept our warmest regards from SUNRISE Montemare Resort – Grand Select

10/10 Excellent

Muge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food, beautiful beach with corals, nice rooms..
Stayed 3 nights in Dec 2022
Response from Hisham Zakaria on 12 Dec 2022
Dear Guest,I would like to thank you for your very nice feedback regarding your holiday at SUNRISE Montemare Resort – Grand SelectI’m looking forward to hosting you soon again at our own tradition of warm hospitality.Kindly accept our warmest regards SUNRISE Montemare Resort – Grand Select.Front Office Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
Big area so we felt like in a Privat place. All the employee are so nice and trying to help in any way. I would like to thanks also to the Dive club team - Enjoy your professional and diving with Zizu.
Stayed 4 nights in Nov 2022
Response from Hisham Zakaria on 25 Nov 2022
Dear MichaelI would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select, it makes us very proud and glad to know that you had an amazing holiday with us. We are looking forward to the pleasure of welcoming you back to SUNRISE Montemare Resort – Grand Select, Sharm El Sheikh. Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wounderful stay
Luxurious resort,well maintained rooms,great service,very polite members,yummy varient food,it was really a wounderful stay,hope to be repeate it sooner
Stayed 4 nights in Oct 2022
Response from Hisham Zakaria on 25 Nov 2022
Dear GuestI would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

2/10 Terrible

Nancy

Stayed 1 night in Nov 2022

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was absolutely amazing from my first moment there until I sadly had to leave. The staff was so attentive and kind. Truly a magical experience.
Stayed 2 nights in Oct 2022
Response from Hisham Zakaria on 25 Nov 2022
Dear NaomiI would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

10/10 Excellent

Steven Wayne

Liked: Staff & service, amenities, property conditions & facilities
The resort is beautiful, the sea is amazing and the entire staff were honestly extraordinary...service with a smile and a genuine handshake! Yasser, Hassan, Osama, Saide could become our friends for life!! We will miss them and all of the Sunrise crew. One of the finest resorts we've ever enjoyed!!!
Stayed 5 nights in Oct 2022
Response from Hisham Zakaria on 25 Nov 2022
Dear Mr. Steven,I would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

10/10 Excellent

Mostafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent
Stayed 2 nights in Oct 2022
Response from Hisham Zakaria on 25 Nov 2022
Dear Mr. Mostafa,I would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

10/10 Excellent

Mostafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel in general is more than wonderful, the room service is excellent, the food is delicious and very varied, the Wi-Fi and the Internet are available and good throughout the hotel. The staff at the hotel are very helpful and friendly and they deserve thanks and appreciation
Stayed 3 nights in Oct 2022
Response from Hisham Zakaria on 25 Nov 2022
Dear Mr. MostafaI would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

10/10 Excellent

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2022
Response from Hisham Zakaria on 25 Nov 2022
Dear MarkusI would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

10/10 Excellent

Hany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean place very helpful and friendly staff away from the crowd
Stayed 4 nights in Sep 2022
Response from Hisham Zakaria on 25 Nov 2022
Dear Mr. Hany,I would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

10/10 Excellent

Pritika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall lovely experience with Sunrise, we went for our honeymoon and were treated really lovely and felt very special. The pool area was really chilled and the food was amazing!
Stayed 3 nights in Sep 2022
Response from Hisham Zakaria on 25 Nov 2022
Dear Pritika,Dear GuestI would like to seize this opportunity to express my utmost appreciation for your nice feedback about your recent holiday at SUNRISE Montemare Resort – Grand Select,. We are looking forward to the pleasure of welcoming you back to Our hotel, Kindly accept our warmest regards from Sharm El SheikhFront Office Manager

6/10 Okay

antonio

Liked: Staff & service
Disliked: Property conditions & facilities
Overrated.
We stayed 5 days in September 2022.I will start with the most important and the reason of our trip to Sharm el Sheik that is its amazing undersea life,it is simply a wonder in this planet,the hotel's house reef is not big but beautiful and healthy,my only complaint about it was the always crowded jetty stair with people only taking social media pictures.The hotel's architecture and grounds are very nice,the lobby is lovely with a nice lemongrass scent,the room was comfortable with good aircon but furniture is showing its age ,also many loose floor tiles either at access alleys.The hotel which is rated five stars is far from it,lacks of details,food is ok but not elegant,paper napkins at every meal,cheap glassware and silverware,plastic coffee spoons,dirty and sticky tables,etc.I believe that this is a massive operation rather than exclusive.Finally,the use of paper and plastic is outrageous,thousands and thousands of plastic bottles consumed per day.
Stayed 5 nights in Sep 2022

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and great staff. For an all inclusive - drinks are hard to come by and there is a lack of ice.
Stayed 3 nights in Aug 2022
Response from Hisham Zakaria on 9 Sept 2022
Dear guest,It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts.Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future.Sunny regards SUNRISE Montemare Grand Select Team

10/10 Excellent

Obai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*Easy check-in, we arrived 13:00 yet we did not wait until check-in time. *We got a room upgrade twice! without paying any extra money ! *The food variety and quality is excellent, for dinner you get to choose from eight different restaurants and you can plan a special event dinners for free *The staff were very polite and professional. *The resort is super clean on all scales.
Stayed 3 nights in Jul 2022
Response from TiTo on 25 Aug 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare - Grand Select - Team

4/10 Poor

Mohammed

Stayed 1 night in Jul 2022
Response from TiTo on 25 Aug 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare - Grand Select - Team

4/10 Poor

Karin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not as accepted
Stayed 3 nights in Jun 2022
Response from TiTo on 29 Jun 2022
Dear our valuable guest, We do apologize for the unexpected experience had been gotten at our hotel, we hope that you could change your mind to repeat your visit either to our hotel or to one of our sister hotels to remove the experience had been gotten Thanks Hotel Management

10/10 Excellent

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Tito on 12 Jun 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare Grand Select Team

10/10 Excellent

Azeez

Stayed 3 nights in Dec 2019

8/10 Good

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from TiTo on 12 Jun 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare Grand Select Team

8/10 Good

Rony

Stayed 4 nights in May 2022
Response from TiTo on 12 Jun 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare Grand Select Team

10/10 Excellent

Avital

Stayed 2 nights in May 2022
Response from TiTo on 12 Jun 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare Grand Select Team

10/10 Excellent

Tabitha

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay
We got a complimentary upgrade and it was a fantastic stay! The service was great and we enjoyed our time. We didn’t spend a ton of time there as we had planned putting most day but still enjoyed the time we had. The spa is amazing and if you do something, DO IT!
Stayed 3 nights in May 2022
Response from TiTo on 12 Jun 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare Grand Select Team

10/10 Excellent

wonsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Taher on 30 Apr 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare Grand Select Team

10/10 Excellent

Suleman

Stayed 3 nights in Mar 2022
Response from Tito on 22 Mar 2022
Dear Mr. Suleman, All the team of Sunrise Montemare are grateful for your time and efforts to share your positive experience wishing to repeat your visit again Thanks

8/10 Good

Tracy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not worth the price.
It’s a beautiful property. Standard room. Food was below average. The beach is rocky and slippery.
Stayed 5 nights in Sep 2021
Response from Tito on 22 Mar 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare Grand Select Team

10/10 Excellent

maxim

Travelled with group
Liked: Cleanliness, room comfort
We arrived at the hotel and did not have our rooms, after wasting 3 hours of time they transferred us to another hotel, and after a night we were returned to the hotel. We wasted precious time between all the transfers and waiting
Stayed 3 nights in Nov 2021
Response from Tito on 22 Mar 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare Grand Select Team

10/10 Excellent

Amir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, and a staff that will go beyond to help and make your stay absolutely memorable.
Stayed 7 nights in Sep 2021
Response from Tito on 22 Mar 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare Grand Select Team

6/10 Okay

Merched

Travelled with partner
Not Bad, however a lot of better option for same price, the rooms are not well kept, the food is mediocre, pool and beach area are ok. In brief its nothing special. More a 4 star than a 5 star hotel
Stayed 3 nights in Sep 2021
Response from Tito on 22 Mar 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare Grand Select Team

2/10 Terrible

Maydelainy

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
They didn't have the room I paid for, and AC didn't work; it was a mess
Stayed 2 nights in Sep 2021
Response from Tito on 22 Mar 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare Grand Select Team

8/10 Good

Robayan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not I booked
When I first checked in they gave a vey bad room not the same as I checked on booking they said all the other ones on beach front are all reserved so they switched my room to a jacuzzi room which was supposed to an upgrade but not really the jacuzzi was not working which I was very mad about and I had no option but to stay in the room and they promised me they will switch to my actual reservation in two days so they did, then we had incident at the resort my cousin that was staying with us at the same resort felt and start bleeding thanks to the doctor he wrapped him the next day my cousin checked out and he paid for sheets they charged him for plus the doctor, then when I checked out they charged me for the doctor fees again along with room service charges even though it was free. Please assist. Regards Robayan
Stayed 6 nights in Aug 2021
Response from Tito on 22 Mar 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare Grand Select Team

6/10 Okay

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Guest Experience Team on 21 Jul 2021
Dear Guest, On behalf of All Sunrise Arabian Beach Resort Team we would like thank you for choosing our hotel for your vacation. According to your evaluation ratings we could see that not all services have been provided by high level. We apologize for not meeting your vacation expectations in some of service of the Resort, We would prefer if you told us during your stay so we could improve the services for you to make it better vacation. We hope to see you soon With best regards, Team of SUNRISE Montemare Resort -Grand Select Resort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
It is one of the best hotels ever
Stayed 1 night in Jul 2021
Response from Guest Experience Team on 21 Jul 2021
Dear Valuable Guest, On behalf of All Sunrise Montemare Resort Team we would like thank you for choosing our hotel for your vacation. Also we would like to thank you for your High rating. All staff there to make your vacation memorable. We hope to see you soon again. Warm regards, SUNRISE Grand Select Montemare Resort Team.

2/10 Terrible

khaled

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2021
Response from Tito on 22 Mar 2022
Dear our valuable guest, It has been a pleasure to host you and we love to hear that you had a good vacation with us. The staff is there to make you feel comfortable and ‘at home’ and we are so pleased to note that you appreciated their efforts. Thank you for taking the time to write this review and we look forward to welcoming you back again in the near future. Sunny regards SUNRISE Montemare Grand Select Team

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort
The hotel is very beautiful and well maintained but lot of stairs. Service is very good, they care about you and solve your problems immediately.Old and small rooms but not bad food is good.
Stayed 4 nights in Jun 2021
Response from Guest Experience Team on 21 Jul 2021
Dear Mr. Ahmed, First of all, we would like to thank you for choosing SUNRISE Montemare Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback. We are taking to consideration each single recommendation in order to make corrective action and prevent in the future, details regarding negative subject mentioned in reviews, assisting us to understand in details what we need improve and to make immediately action. We are extremely sorry for not meeting all your vacation expectations. We appreciate all your comments and we will follow up the improvement with each concerned Department Heads. We hope very soon to welcome you back in your second home in Egypt, SUNRISE Montemare Resort -Grand Select- and we are sure that you will notice big changes regarding your recommendations mentioned in review. With Best Regards, Team of SUNRISE Montemare Resort -Grand Select-.

10/10 Excellent

Eitan Shlomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and super friendly staff
I would like to give special credits for such amazing welcoming. Ashraf from the reception did his very best to make sure we get everything we needed on time (pcr test for example) Ahmed from the upper bar was such nice and kind each time we came. Even when it was super hot.. Saead from the lower bar was also one to remember when we Judy arrived at your beautiful place. Hany from the reception came and helped us each time with big smile.. You guys at Sunrise Montemare doing a good job and these guys deserve big credit as well. Shukran, Thank you! We will Def come back! Or & Eitan
Stayed 3 nights in May 2021
Response from Salah Mahdy FOM on 29 May 2021
Dear Mr.Itan. Sunny greetings from SUNRISE Montemare Resort -Grand Select-. First of all we would like to thank you for interest in SUNRISE Montemare Resort -Grand Select- for your holidays. really appreciate your kindly feed back about our hotel and staff and we hope to welcoming you again very soon in SUNRISE Montemare Resort -Grand Select

8/10 Good

Wael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Guest Experience Team on 26 Mar 2021
Dear Mr. Wael, We would like to thank you for choosing our Resort for your valuable vacation. We are grateful for sharing with us your vacation experience and rating our services. We hope that time will pass fast and we will welcome you once again in your second home in Egypt, SUNRISE Montemare Resort -Grand Select- With best regards, Team of SUNRISE Montemare Resort -Grand Select-

8/10 Good

Marwan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Old rooms but good services
The rooms are a bit tired, but the service levels and having a nice room with a view and a good buffet breakfast made up for that. Overall it was a nice stay and the premises were clean and tidy.
The room
The room
The bathroom
The pool
Stayed 2 nights in Feb 2020
Response from Guest Experience Team on 7 Mar 2020
Dear Mr/Ms Marwan, First of all, we would like to thank you for choosing SUNRISE Montemare Resort -Grand Select- for your holidays. It was a pleasure for us to host you and we would like to thank you for sharing your vacation experience with others. We are sorry for not meeting all your vacation expectations. Please be informed that Resort is operating all the year but we have preventive maintenance plan, according to which we are looking for well maintenance all the time. There is also ongoing room renovation by building which will not destroy guest leisure. May we thank you for taking the time to post these comments. We appreciate you taking the time to review our hotel for the benefit of our future guests. Once again we are sorry for not meeting your vacation experience with us and we hope you will give us chance to show other hospitality. With Best Regards, Team of SUNRISE Montemare Resort -Grand Select-.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing trip. Staff, facilities, locations was perfect.
Stayed 7 nights in Dec 2019
Response from Guest Experience Team on 5 Jan 2020
Dear Valuable Guest, Many thanks for the detailed review of your vacation and this offers a lot of information for future guests. Your good words will pass to all the team of SUNRISE Montemare Resort -Grand Select- It has been our pleasure to look after you during this period and we are looking forward to another opportunity to impress you with our service See you soon. Warm regards, Team of SUNRISE Grand Select Montemare Resort.