Sherman Hotels

"Clean room great view of the bay. Staff is very friendly and helpful. The restaurant is great. Gym is very nice. Overall great experience. "

"Room smelled like stale smoke, had requested a smoke free room… pool rules were not enforced by staff and kids/people were jumping into the water from places they shouldn’t have been… loud noises at night from appliances in the room… did not seem clean and did not feel like I could walk around in my room with no shoes on… breakfast was filling but they did seem to run out of things often…"

"Ice machine not working! After 10 days and 5 hotels, this is a common theme. It’s almost like the McDonalds ice cream machines. The property was clean but the parking needs a serious refresh. Potholes and missing concrete. On the outside are red and blue lights that set a tone for the outside. From inside your room, those lights are annoying as the shades/curtains cannot block them out. The staff was friendly and courteous."

"Good location- staff very friendly-good size room with microwave and fridge "

"Choose another hotel if you don't appreciate being charged twice. As far as interstate hotels go, It was fairly clean, but with obvious maintenance issues, such as clogged slow draining sink. Besides an old springy bed and flat useless old pillows, the charges to my credit card were my main issue. I paid in full in advance for my room through Hotels ca/Expedia. I checked out in the morning, no issues, and when looking at my credit card transactions later on, I noticed 2 pending La Quinta Inn charges on my statement. A pet fee, which I was expecting, and also the full amount for the room. Called the hotel to ask what was the reason, desk agent flat out said it's not there and I needed to call the manager. Funny she was the exact lady that handled my check in the night before. Why would a manager who wasn't there know more than me. Called La Quinta customer service directly and they were even more oblivious and didn't even know what amount is held on a card for incidentals. Regardless, after check out that amount should have been released. "

"The room was clean, the water pressure in the shower was ok but not great. The staff was very friendly and helpful. Breakfast had all the necessities and the coffee was great. Pool was really nice and the hotel was really convenient to Splash Lagoon. We’d stay again."

"Everything was good except that the shampoo and body wash bottles were empty."

"Clean "

"Avoid at all "