Shintoku Hotels

"The family room was amazing! Spacious and well appointed. Beautiful view of the property and a private patio. The breakfast was top notch, the afternoon snacks were tasty and the staff was super helpful and friendly. "

"Wonderful hotel that’s not too large, not too small, with spacious rooms and a great breakfast spread."

"Average room"

"Clean hotel and friendly staff. A big plus for me is that there is no smoking and no pets! The only negative is no restaurant on site. There are some convenience stores and restaurants in the area."

"The buffet dinner and breakfast offered lots of variety and quality was good as buffets go. The onsen baths were nice with good views from the outdoor baths."

"Very nice older hotel with full resort facilities, including onsen and breakfast dinner buffet restaurant. No Western TV options."

"Room is clean and staffs are helpful although better understanding of English would be welcome"

" Good"

"The unit itself was gorgeous! Location was perfect. Literally a 2 minute walk to the main base. Nice coffee shop in the lobby offering grab and go as well. The disappointing aspect was the service. It felt like we were in an Airbnb with no service. Often times you’d pass the front desk and it’d be completely empty. Upon checking in we were not told about parking, resort area, direction, amenities etc. it felt very rushed and do it your own kind of service. They didn’t respond to emails I sent prior to the stay sling for dinner recommendations and room inquiry. The only way to connect with the staff is through WhatsApp. Not a fan of the service and feel like it shouldn’t be advertised as a hotel. "