Shirahone Hotels

"This place is beautiful. From the old buildings to the privet onsen, and the restaurant, everything was perfect. It is upscale luxury with a very old school vibe. We loved it here! "

"Excellent stay. Everything stands out. Clean, safe, wonderful, amazing snowy night and day. Staying there for 2 nights was so dreamy. The onsen experience was unreal. Breakfast was filling with a great set offered. Staffs were helpful and patient. Language barrier was not a big issue. They sincerely try their very best to accomodate. If you want perfect english, best to visit an english-speaking country."

"Okuhida Hot Spring Hirayukan is conveniently located, just a short and easy walk from the Hirayu Onsen bus terminal. A small shop beside the ryokan sells snacks and drinks, which is useful especially in the quieter evenings. Check in was smooth and the ryokan already had our Expedia reservations. As with most Japanese ryokan, copies of our passports were taken. We stayed in the Japanese Style Room, Sengakuso, Non Smoking (35 sqm). Footwear must be removed at the main lobby and changed to the in house slippers, in line with traditional ryokan customs. Our room was located some distance away from the main lobby and required climbing two flights of stairs, with no lift access. There were no shower facilities in the room, which is typical for many traditional ryokan. The onsen baths are located in the main building, and the male and female bathing areas are rotated once a day. Buffet dinner offered at Y4400 per person from 6pm. It was enjoyable and good value, with a wide selection including seafood. Each table is provided with two fuel stoves, and guests can choose between grilling, hotplate, or hotpot to cook the raw food. A nice touch is the free ramen served at the main lobby from 10pm to 10.30pm, perfect for a light supper after a soak in the onsen."

"We stayed here as a family of 5 (2 adults and 3 kids - 10, 6 and 4) in the traditional Japanese room. We didn't get in till 6ish and left early so we could get to Kamikochi but I wish we had of added another night or at least got there at check in time to make the most of the facilities. Unfortunately we didn't have time to use the onsen. The traditional room is set up for tea when you arrive and then the staff comes back later to make the beds for you. The kids loved the experience. We were also able to wear the yukata to dinner. You can call down for kids ones to be brought up. Staff were lovely. We hadn't booked a food package as I have picky eaters but we went to the dining area on level 1 and were able to order a Japanese set meal for my husband and I and the kids had chicken nuggets, spaghetti and ice-cream. Highly recommend"

"The entire Roykan was very clean and comfortable. The staff was personable and we had the best time getting to know them and their families. They all were extremely kind and we were most thankful for their friendship."

"The room size for 2 was adequate, but not much extra space for suitcase storage. The hotel location is close to a main road with lots of dining options, but if you don't have a car to drive, the location is a 15 minute walk to the nearest train station. The buffet breakfast wasn't something I signed up for when making the reservation, but for some reason, for the two nights we stayed there, the buffet was "sold out", so breakfast was unavailable. Otherwise it was a nice stay, and the staff kindly let us check in a little early when we arrived ahead of schedule."

"Good"