Shkodër County Holidays

Great place

Decent breakfast and generally helpful staff. Lots to do around.

The hotel was in a perfect location in the middle of Saranda.The staf was friendly and you got help,if you needed that. The breakfast was midway,but okay,but the view was spectacular at the rooftop bar with a nice sunset.The bed was also very comfortable.We stayed there 5 nights in July 2026.

A nice hotel .. good location... however the breakfast is awful.. the service is absolutely nonsense.

I stayed at this 5-star hotel in Sarandë, Albania, and unfortunately my experience was very disappointing. The hotel itself is very big, beautiful, and has a lot of potential, but the management and organization are far below the standard expected from a 5-star property. From the moment we arrived, we noticed problems. We were given only one room card even though there were two people staying in the room, which is very inconvenient. The room also did not have a smart TV, only a basic television, which does not match the expectations of a 5-star hotel. The communication with reception was one of the biggest issues. Every time we tried to call reception from our room, the line was always busy, and we could not reach them when we needed help. We had to go downstairs every time to ask for assistance. When we asked staff questions, we often did not receive clear or accurate answers, which made the service feel unprofessional. For such a large hotel, having only one elevator is completely insufficient. Guests have to wait a long time, especially during busy hours. The hotel is not well prepared for the number of guests it accommodates. The breakfast was also a major disappointment and definitely not at the level expected from a 5-star hotel. The choices were very limited and did not offer the quality or variety that guests expect from this category of hotel. When the breakfast area becomes crowded, there are not enough comfortable places to sit, and guests may end up sharing tables