Shotton Holidays

The hotel is nice. The hotel pub is the same. And the staff is polite. The coffee machine DID NOT WORK in the room. You couldn’t even put the mug (from the hotel room not my personal one) to pour coffee in it because it is too big. In the room there are no sockets. I wanted to charge my laptop and other devices, I didn’t have where. There are two “sockets” on one side and the other of the bed STRICTLY for phone cables. Meaning you insert the cable directly. That’s it. In the end I discovered the socket from the coffee machine and I dried my hair there with the hairdryer scattering the hair that was falling all over the mugs and kettle etc. At check out I was asked if everything is ok and I mentioned about the coffee machine and sockets. I was told that there are sockets in the room. I asked where? She said behind the television. I said thank you, I am not going to start moving the desk in the hotel room and the television to discover a possible socket hidden behind the television. People don’t go to a hotel to unplug the coffee machine, the kettle and the television. So that they can dry their hair or charge the phone laptop etc. All these should already be connected and additional sockets, not to unplug something from the socket so that I can use something else. For those who doubt that what I wrote would be true, or a possible reply from the hotel in which it will be said how it wouldn’t be as I wrote here, I inform you that I have videos from the hotel room.

The decoration and cleanliness of the hotel was outstanding, along with the spa facilities, Bennett’s Restaurant and the hotel breakfast room. The food was delicious with a nice selection. The staff were polite, friendly and helpful, we will be back ⭐️⭐️⭐️⭐️⭐️