Sierra Oeste de Madrid Holidays

Very nice staff, great room

Location is great. It is very clean and has everything you need. However, the shower leaked so much it was difficult to keep up when 3 people needed to shower and toaster did not work. I contacted management and nothing was done. Overall it was good.

Studio was clean well organized everything needed for a very comfortable environment. And access to everything within walking distance. Loved it

Really great location near parks, transit and the royal palace. We used it as our hub for trips to other cities. Staff were really nice even though my Spanish is hardly worth attempting. They were also flexible about storage between our two stays. You could certainly use their breakfast buffet every morning, but we found a really nice cafe down the block that was great too.

El hotel es muy bueno y tiene un buen servicio. En mi caso, sin embargo, tuve la mala experiencia de que dejé mis zapatos. Contacte de inmediato para que los aseguraran pero el hotel tiene procedimientos muy tardados y burocráticos para ello. El resultado fue que mis zapatos nunca aparecieron.