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Reviews of Orchard Scotts Residences

5 out of 5
Orchard Scotts Residences
5 Anthony Road, Singapore

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 62 reviews" "
Rating 8 - Good. 18 out of 62 reviews" "
Rating 6 - Okay. 6 out of 62 reviews" "
Rating 4 - Poor. 0 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Amazing location perfect spot for access to all transport links and even close enough to walk 10 mins to main streets. The place was amazing and so clean and from the very first moment of arriving all the staff were so helpful and friendly and left nothing unanswered and were so happy to help with any questions/ queries throughout our stay the apartment was so comfortable and and real home from home And suited my family 2 adults and 3 children perfectly and had everything we needed. An amazing family friendly place to stay and will definitely be staying there again in the future
Stayed 14 nights in Dec 2019
Response from KWL on 19 Jan 2020
Dear Guest, I am happy to know that your family had a great time spent in Orchard Scotts Residences. My team look forward to welcome you back soon in your next trip to Singapore. Warmest regards Kew Wai Leong Residence Manager

6/10 Okay

Chris

Travelled with family
Stayed 9 nights in Dec 2019
Response from KWL on 19 Jan 2020
Dear Chris, Many thanks for sharing your review rating. Warmest regards Kew Wai Leong Residence Manager

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great place and very convenient for MRT
Stayed 8 nights in Nov 2019
Response from KWL on 3 Dec 2019
Dear Graham, Thank you for sharing your review. I am glad you enjoyed the stay and we look forward to welcome you back. Warmest regards Kew Wai Leong Residence Manager

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from Orchard Scotts Residences on 22 Oct 2019
Dear Mr Jing, Thank you so much for your kind ratings, our management team at Orchard Scotts Residences is thrilled to know that you have enjoyed your stay at our Residences. We hope to see again soon and definitely be more than willing to welcome you back on your next visit. Warmest Regards, Simon Orchard Scotts Residences

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great for families. A few minutes walk from the MRT and Newton Food Market. Highly recommended.
Stayed 7 nights in Sep 2019
Response from KWL on 30 Sept 2019
Dear Guest, Thank you for your positive review and sharing it on Expedia. We look forward to see you again soon. Warmest regards Kew Wai Leong Residence Manager

10/10 Excellent

Adrian, Adelaide

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service i have seen. Friendly staff, amazing amenities.
Stayed 12 nights in Jun 2019
Response from KWL on 20 Jun 2019
Dear Adrian, Thank you for sharing your positive experience on Expedia. We look forward to welcome you back. Warmest regards Kew Wai Leong Residence Manager

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Troublesome Air-con.
The complex is located in a very convenient location. Very close to the MRT and in walking distance to Newton Food Court which is a great place to try all the local delicacies. The staff was always very friendly and helpful. The breakfast choice was adequate but not extensive. The apartment was very spacious with three good sized bedrooms and no shortage of storage space. The beds were very comfortable. One big niggle though. The Air Conditioning. One unit in the en-suite bathroom persistently leaked and dripped noisily on to the floor meaning it was impossible to sleep in that room. We reported it several times and attempts were made to resolve the issue. Only by the last night was it problem free. Other units within the apartment were very noisy.
Stayed 6 nights in Jun 2019
Response from KWL on 20 Jun 2019
Dear Martin, Many thanks for sharing your review. We apologise for the Aircon issues and rest assured that we are in the midst of addressing them. Once again, we apologise for the inconveniences caused. Best regards Kew Wai Leong Residence Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property to stay at.Quiet and very good service. Very Close to Newton MRT. Kids loved pool area. Breakfast good. Our Washing Machine wasnt working and it was replaced the same day. The only thing I would suggest to those looking at saying in this property would be to request a room with a view. Athough we were on the 16th floor we were unable to see out of the windows. Apparently those units facing the direction of the presidents home have windows that are you can not see out, for security reasons. This was the only disappointment for us. Would certainly recommend for travellers
Stayed 9 nights in May 2019
Response from KWL on 14 May 2019
Dear Guest, Many thanks for sharing your review on Expedia. Look forward to welcome you back. Warmest regards Kew Wai Leong Residence Manager

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Truly a home away from home. Such spacious and well appointed apartments. Dedicated staff from reception, housekeeping, ground staff and the ladies preparing breakfast each morning. We spent two weeks at Orchard Scotts and would love to return. Convenient location, incredible facilities and gardens. Newton MRT interchange connects the North-south and Downtown line as well as buses.
Stayed 13 nights in Apr 2019
Response from KWL on 5 May 2019
Dear Corey, Thank you for sharing your review on Expedia. I am happy to know that you had a great stay. The team look forward to host you again in your next trip to Singapore. Warmest regards Kew Wai Leong Residence Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it
Clean place and good food May need to increase the variety of food and serve it on the weekend
Stayed 8 nights in Apr 2019
Response from KWL on 30 Apr 2019
Dear Guest, Thank you for sharing your review on Expedia and happy to know you enjoyed the stay. We look forward to welcome you back. Warmest regards Kew Wai Leong Residence Manager

8/10 Good

Urvashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019
Response from KWL on 21 Apr 2019
Dear Urvashi, Thank you for your review rating. Look forward to your return soon. Warmest regards Kew Wai Leong Residence Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab apartment stay
Excellent. Couldn’t fault it. Well placed for MRT. Staff very helpful. Breakfast good. Would degintatly stay again
Stayed 8 nights in Mar 2019
Response from KWL on 19 Apr 2019
Dear Guest, Many thanks for sharing your positive stay experience on Expedia. The team is happy to know you enjoyed your stay. Look forward to welcome you back soon. Warmest regards Kew Wai Leong Residence Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were situated within easy walking distance to the MRT, Newton Hawker food Centre and Orchard Road. Our one bedroom apartment was kept very clean and all amenities were in first class order. I appreciated the washing machine and dryer and thank the smart housekeeping staff of proving an airing rack! The staff were all professional and helpful and the friendly staff in the breakfast room were so efficient. Well done team Orchard Scott’s Residences!
Stayed 9 nights in Feb 2019
Response from KWL on 19 Apr 2019
Dear Guest, I am glad that you had a wonderful time spent in Orchard Scotts Residences. The team look forward to welcome you back in your next trip to Singapore Warmest regards Kew Wai Leong Residence Manager

10/10 Excellent

Hyeondoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019
Response from KWL on 18 Feb 2019
Dear Hyeondoc, Thank you for your review rating. Look forward to welcome you back soon. Warmest regards Kew Wai Leong Residence Manager

10/10 Excellent

Cap

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and only a 4 min walk from Newton MRT station. Was super easy to get around Singapore from this location. Room was spacious and accommodated all 4 of us perfectly. Enjoyed the pools twice (4 pools on site). But the best part was Violet, who gave us our personal check in and check out services. And August who handled all of our luggage with ease. Thank you Violet and August. Would definitely stay again. Oh, and no room service, but a non-issue for us as we ate while out exploring Singapore, grabbed a few groceries from the 7-Eleven in the Newton train station or crossed the street and dined at the Newton hawker Centre, which stays open until 4am.
Stayed 7 nights in Feb 2019
Response from KWL on 12 Feb 2019
Dear Cap, Many thanks for sharing your excellent stay experience. I am glad you had a good time spent in Orchard Scotts Residence. Violet & Agusto is well aware of your compliment for them and they are overjoyed. If there's a chance for you to visit Singapore again, we hope to be able to host you again in the near future. Thank you Warmest regards Kew Wai Leong Residence Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and excellent service.Super friendly staff from point to point.will choose here again when I come to Singapore next time
Stayed 6 nights in Jan 2019
Response from KWL on 7 Feb 2019
Dear Guest, I am glad you had an enjoyable stay with us at Orchard Scotts Residences. Look forward to welcome you back in your next trip to Singapore. Thank you Warmest regards Kew Wai Leong Residence Manager

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis on the heart of orchard road
This was my second stay at Orchard Scotts - 16 nights in total. By far my favourite place in Singapore, extremely spacious, amazing communal areas (huge swimming pool, beautiful landscaped gardens), and 3 minutes away from an MRT station (Newton) where you have the option of north-south and downtown lines - only 1 stop away from Orchard station. It is an oasis right next to the hustle and bustle of orchard road. And there's an excellent food market 5 minutes on foot from the apartment. Highly recommended!
Stayed 9 nights in Jan 2019
Response from KWL on 6 Feb 2019
Dear Gabriel, Many thanks for highlighting Orchard Scotts in your review and happy to know that you stayed with us again. Hope to host you again soon in your next visit to Singapore. Thank you Warmest regards Kew Wai Leong Residence Manager

10/10 Excellent

ZAHIR, Mozambique

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We like the swmng pools.the apartmnt room and the kitchen facilities... we dont like the amenties
Stayed 7 nights in Jan 2019
Response from KWL on 12 Feb 2019
Dear ZAHIR, Thanks for sharing your review. We look forward to host you again in your next visit to Singapore Warmest regards Kew Wai Leong Residence Manager

8/10 Good

SoojinKim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had many amenities which are great for kids. Only negative comment was that property was a bit loud at night. It seemed like there were kids/people running and screaming on the floor at night and the property was a bit far to walk to Orchard street. However, if you plan to take cab and do more resort style holiday, this is a great place at a reasonable price.
Stayed 6 nights in Dec 2018
Response from KWL on 6 Jan 2019
Dear SoojinKim, I am disappointed to hear that your stay was disturbed by the noise. We could have contacted the guest to lower down the noise level to the minimum if you had alerted us at the Management Office. The team look forward to host you and your family again soon in your next visit to Singapore. Thank you Warm regards Kew Wai Leong Residence Manager

10/10 Excellent

Lisa, Sydney, Australia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fantastic! We were very impressed with the size of the apartment, along with the amazing pools and also the proximity to the MRT transport network to get around! We would highly recommend to families and those wanting a bit more room. It is not a resort, so don’t be misled, but that didn’t bother us as we were satisfied with our own kitchen and cooking facilities etc.
Stayed 10 nights in Dec 2018
Response from KWL on 6 Jan 2019
Dear Lisa, I am happy to know that you had a great stay in Orchard Scotts Residences. Many thanks for the recommendation and the team look forward to host you again in your next stay in Singapore. Warm regards Kew Wai Leong Residence Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2018
Response from KWL on 6 Jan 2019
Dear Guest, Thank you for your review rating. Best regards Kew Wai Leong Residence Manager

10/10 Excellent

Verified traveller

Stayed 6 nights in Dec 2018
Response from KWL on 2 Jan 2019
Dear Guest, Thank you for your review rating. Warm regards Kew Wai Leong Residence Manager

10/10 Excellent

Anthony, Sydney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment. Close to the Newton mrt and a good hawker food market. 10 mins walk to Orchard Rd.
Stayed 6 nights in Nov 2018
Response from KWL on 21 Nov 2018
Dear Anthony, I am glad you have enjoyed your stay and the team is looking forward to welcome you back. Thank you Warm regards Kew Wai Leong Residence Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Overall - Not a 5 star as it has been advertised. The first room we were given was awful, had mold and was very unkept, After complaining we were given another room which was in a much better condition, but still not to a 5 star standard. Good pool area, rooms were spacious and was nice having a separate lounge and kitchen area. welcome package of goodies was a nice touch. Great place if you want a spacious room and are willing to overlook the decor.
Stayed 7 nights in Nov 2018
Response from KWL on 21 Nov 2018
Dear Guest, Many thanks for sharing your review and I apologised for the unpleasant stay experience in the first apartment. Rest assured that we will handle it at our end together with the respective department. Warm regards Kew Wai Leong Residence Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a nice serviced apartment!
Had a great stay at Orchard Scotts Residences, the service, breakfast buffet and location was great!
Stayed 10 nights in Oct 2018
Response from KWL on 12 Nov 2018
Dear Guest, I am glad to know that you had an enjoyable stay. Hope to see you again soon. Thank you Warm regards Kew Wai Leong Residence Manager

10/10 Excellent

Margaret, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For those looking to stay for a longer time with family, this is the place to book and especially with family. The amenities, location and fitness/pool area are beyond what you may expect and I enjoyed every minute of my stay. I will continue to book with Orchard the next time I visit Singapore!
Stayed 14 nights in Sep 2018
Response from KWL on 15 Oct 2018
Dear Margaret, I am very glad to know that you enjoyed the stay with your family and many thanks for sharing it Expedia. Our team look forward to host you and your family soon in your next visit to Singapore. Warm regards Kew Wai Leong Residence Manager

10/10 Excellent

W Brian B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A touch of luxury - that makes you at home
Orchard Scotts makes you feel at home. The property has a resort feel with the swimming pools that the family will like. I travelled here on my own and had a one bedroom apt which is better than staying a hotel (the room is equivalent to a full suite + the extra amenities). Convenient 5 min walk to NEWTON MRT station, a 10 min walk to get groceries at Paragon and overall easy access for visitors with free parking, complimentary conference room and robust wifi. The gym is current and up to date. Overall an excellent choice for short term stay or a "long" hotel week (reservations accepted for a minimum of 6 days)
Stayed 9 nights in Oct 2018
Response from KWL on 15 Oct 2018
Dear W Brian B, Many thanks for sharing your positive stay experience on Expedia. I am happy to know you had a great tine spent with your family in Orchard Scotts Residences. The team is looking forward to host you soon in your next trip to Singapore. Thank you Warm regards Kew Wai Leong Residence Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious. Quiet, kid friendly, clean.
Spacious. Great pools. Close to train station and food market.
Stayed 9 nights in Sep 2018
Response from KWL on 29 Sept 2018
Dear Guest, Thanks for sharing your positive review. We look forward to your future stay with us. Warm regards Kew Wai Leong Residence Manager

10/10 Excellent

Lionel, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, great amenities
Excellent location, a few minutes walk from Newton MRT. Can even walk to Orchard road if a 1km walk doesn’t bother you. There is the Newton Food Centre a few minutes walk away. Amenities include a beautiful pool, a nice gym and tennis court. There is a tennis coach available for lessons and social tennis on Saturday mornings. There other activities as well, but the ones mentioned above are the ones we used. The only negative was the lack of process for storage of luggage after checking out as we had a 5 hour gap until we had to leave for the airport. No tags were given and there was confusion on where the luggage would be stored. Overall, though, we had a very enjoyable stay and would definitely return
Stayed 7 nights in Sep 2018
Response from KWL on 26 Sept 2018
Dear Lionel, Many thanks for sharing your stay experience and I am glad you had a great time in Orchard Scotts Residences. I believe your baggage is stored with the Concierge team based at Level One. Rest assured that I will have a word with them to improve on the process. Appreciate your kind feedback. Look forward to host you again in your next visit to Singapore. Thank you Warm regards Kew Wai Leong Residence Manager

8/10 Good

Chheang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2018
Response from KWL on 26 Sept 2018
Dear Chheang, Thanks for your review rating. Hope to see you again soon. Warm regards Kew Wai Leong Residence Manager

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it , hideaway in the middle of the city with fantastic staff and facilities , already planning to go back !
Stayed 9 nights in Sep 2018
Response from KWL on 26 Sept 2018
Dear Bob, Thanks for sharing your positive experience. The team look forward to welcome you back. Warm regards Kew Wai Leong Residence Manager

6/10 Okay

Rouni, sydney

Disliked: Staff & service
Average place
I was disappointed with staff. They weren't flexible at all. I got to the hotel around 7am. My room was ready, but they wanted to charge me over 500 to check in. The other option was to wait till 9am and they would drop the rate to 270. I had no option but to pay as I had 2 kids with me. They're also refused to offer me complentry bottles of water and tea bags for the rest of the stay.. also I checked out one day early and they're refused to offer me any credit as a gesture of good will.
Stayed 7 nights in Sep 2018
Response from KWL on 26 Sept 2018
Dear Rouni, So sorry to hear about your disappointment on the flexibility for checking in. We do allow guest to check in earlier around 12pm instead of the official check-in time at 2pm but at 7am, we do impose a charge for early arrival. You may consider doing a pre-block if your arrival time is early. This will ease you from checking in early. Your booking is based on non refundable booking hence we are not able to process the refund for the unused night. You may want to let me know if you are staying with us in your next trip so that I can proposed a recovery for you. Thank you Wamr regards Kew Wai Leong Residence Manager

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orchard Scott’s Residences perfect for everyone
Orchard Scott’s was perfect for our request for accommodation. The travelling party comprised of 2 single adults wanting individual rooms and us, a married couple with a 19 month old child. Orchard Scott’s residences had just that. 3 bedroom 2 bathroom apartment with generous living and dining along with fully functional kitchen and clothes washing and drying appliances. Individual hearing a cooling in each room and full sized fridge helped us all keep cool from our big days out exploring all that Singapore has to offer. One aspect we not aware but so glad we came across it was how close Orchard Scott is to Nelson Circuit (a great outdoor food court). Nelson train station is only approx 100mt walk too which is perfect for getting around Singapore. The addition facilities inside Orchard Scott’s residences makes your stay feel like an escape oasis. Gym, basketball and tennis courts, and of course the different large pools with water features are great for kids and adults alike. Would highly recommend for anyone; Families, couples, groups.
Stayed 7 nights in Aug 2018
Response from KWL on 14 Aug 2018
Dear Bree, Many thanks for sharing your excellent experience. I am happy to know that everyone had a great time in Orchard Scotts Residences. If there's an opportunity for you to visit Singapore again, we look forward to welcome you back. Thank you Warm regards Kew Wai Leong Residence Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment close to MRT station. Staff is very friendly
Stayed 12 nights in Jul 2018
Response from KWL on 25 Jul 2018
Dear Guest, Many thanks for sharing your positive review. Look forward to host you again in your next visit to Singapore. Thank you Kew Wai Leong Residence Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, clean and comfortable
Hubby, our 2 year old and I stayed for 7 nights. Was close to the train station and newton food centre. One bedroom apartment was clean and staff were friendly. The free use of the handy phone was an added bonus especially when we were out and about as we could make calls and use internet for free. Breakfast was ok but nothing specia. Would stay here again
Stayed 7 nights in May 2018
Response from KWL on 6 Jun 2018
Dear Guest, Thanks for sharing your review and the team is happy to know that your family has enjoyed the stay. Look forward to your future stay with us again soon. Warm regards Kew Wai Leong Residence Manager

8/10 Good

aslam , wagga wagga ,australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable apartment hotel close to metro
It was a very pleasing experience to stay at this hotel.Apartmemts are spacious and all required facilities are present.Staff is very helping.This hotel has large swimming pools where children as well as adults can enjoy.Breakfast facilities are also good ,however breakfast is not served on holidays. Metro station and Newton food park is at walking distance,just 5 minutes walk.Orchard road and little India is just one station away.
Stayed 8 nights in Dec 2017

10/10 Excellent

sue , perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities
Facilities were great, so was the cleanliness and staff service!! Excellent mattress on all beds and extremely handy to all mrt transport and restaurants etc!
Stayed 10 nights in Sep 2017
Response from KWL on 14 Oct 2017
Dear Sue, Thanks for your excellent review. We are glad that your had a fantastic stay. Look forward to your next stay with us. Thank you Kew Wai Leong Residence Manager

10/10 Excellent

B, Baltimore, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
All around a great stay despite the hot July temperature. I loved the friendly staff, spacious rooms, ease of access to metro and the free breakfast. Highly recommended
Stayed 11 nights in Jul 2017
Response from KWL on 7 Aug 2017
Thank you for taking the time to write us a feedback. We look forward to your future stay with us.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It had great pool facilities for the family and also close to Newton MRT which was great. Overall a great experience and I would consider staying there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Sanj, Nigeria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience
Management Overcharged us for an extra day, Rooms were very dirty no housekeeping. Breakfast selection was very poor and most of time the food has finished early in the morning. Bad location, no supermarkets. No shopping malls or restaurants. Overcharge for airport pickup and drop off. This is the worst property to stay at. My strong advise is to choose a different property besides Orchard Scotts Residence.

8/10 Good

Kyung

Travelled with family
Liked: Cleanliness, room comfort
Stayed 23 nights in Aug 2020
Response from KWL on 27 Oct 2020
Dear Kyung, Thank you for sharing your review rating on Expedia. We trust that you had an enjoyable stay. The team look forward to your future stay with us. Meantime, please take care and keep well. Warmest regards Kew Wai Leong Residence Manager

8/10 Good

Verified traveller

Liked: Room comfort
ニュートン駅すぐ
オーチャードから一駅の場所にあり、最寄り駅は徒歩すぐで便利と思いますが、徒歩圏内にスーパーなどの買い物のできるお店はなく、少し不便を感じた。朝食は月曜から金曜までブッフェ形式で提供され種類は少なく感じた。
Stayed 6 nights in Feb 2020
Response from KWL on 19 Feb 2020
Dear Guest, Thank you for sharing your stay experience on Expedia and we look forward to welcome you back. Warmest regards Kew Wai Leong Residence Manager

10/10 Excellent

Dong Hyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
싱가폴 가족여행시 강추합니다.
가족여행 숙박에 적합합니다. 어제든 재방문 의사 있습니다.
Stayed 6 nights in Dec 2019
Response from KWL on 27 Jan 2020
Dear Dong Hyun , I am glad to know that you had a great time and the team look forward to welcome you back Thank you Warmest regards Kew Wai Leong Residence Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
旅の目的で選ぶホテル
６滞在しました。ホテルという感じではなく、コンドミニアム的な感じです。ホテルと同様のサービスはありませんが、大人数での滞在には良いと思います。アメニティも初日以降の補充はなく、自分で用意していました。 オーチャードまでは徒歩２０分以内ですが、タクシーは近すぎて利用しにくいです。 朝食は、ほとんど毎日同じようなメニューです。品数も少ないですし、遅い時間に行くと、補充はあまりされません。外食メインであるなら問題ありません。 暮すように滞在したい人にはお勧めですが、サービスを求めるなら向かないと思います。
Stayed 6 nights in Sep 2019
Response from KWL on 30 Sept 2019
Dear Guest, Thank you for sharing your review on Expedia. We do operate like hotel but we are more like a Serviced Apartment. If you are looking at staying long term and looking for a larger place, you may consider us in your future stay. Look forward to host you again in your next trip. Thank you Warmest regards Kew Wai Leong Residence Manager

10/10 Excellent

young ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2019
Response from KWL on 13 Oct 2019
Dear young ho, Thank you for your full mark rating and I am happy to know you had a great stay. The team look forward to your return soon. Warmest regards Kew Wai Leong Residence Manager

8/10 Good

JEONGYOUNG, 한국

Liked: Cleanliness, staff & service, room comfort
뉴턴 푸드 코드와 인접하고 대중 교통 사용이 편리한 레지던스입니다.
출장을 겸한 여행이었는데, 위치도 괜찮았고, 호텔 방도 좋았습니다. 다만 부엌에서 바퀴벌레가 나와서 경기한 경험과 오래되어 낡은 가전제품으로 인해 평가가 하락되었네요. 직접 요리해주는 음식이 없어 아쉽기는 했지만 조식은 만족스러웠고, 수영장 이나 헬스장도 관리가 잘 된 듯 합니다. 방이 커서 여러명이 사용하기에 좋았습니다.
Stayed 6 nights in Jun 2019
Response from KWL on 13 Oct 2019
Dear JEONGYOUNG, We apologise for the pest issue that you encountered. We do have a schedule to conduct our pest control regularly and we will conduct more checks to eradicate this issue. If there's an opportunity for you to visit Singapore again, we hope you will allow us another chance to host you again. Thank you Warmest regards Kew Wai Leong Residence Manager

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019
Response from KWL on 27 Feb 2019
Dear Kristina, Many thanks for your review rating and we look forward to host you again soon. Warmest regards Kew Wai Leong Residence Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2018
Response from KWL on 8 Jan 2019
Dear Guest, Thank you for your review rating. Look forward to your future stay with us. Warm regards Kew Wai Leong Residence Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018
Response from KWL on 12 Nov 2018
Dear Guest, Many thanks for your review rating. Look forward to welcome you back Warm regards Kew Wai Leong Residence Manager