Slinger Hotels

"Good"

"One of our favorite places to stay when in the area. "

"Expedia lists the hotel as pet friendly. When we arrived with our fur baby, the woman at the desk seemed unsure if they accepted pets or not. Finally she said they could, but there was a retainer fee of $100 that we would get back upon checkout and room inspection. No problem. Paid it. Next morning I look at my bank app and they had taken $212 out, but later it was corrected to $100. Checked out the following day, and was told that it would be a few days and our money would be returned. After a week and it had not been returned, I called them. The lady who answered didn’t know the answer. She stated she would have to talk to her manager and she would call me back. She didn’t call back. Few days later I called again. I was then told the return of my deposit can take up to 2 weeks. Ok, np. After 2 weeks and still no refund, I called the corporate office. Then I was told that sometimes it can take longer, and actually the pet policy had changed. They don’t allow pets anymore. She said she was going to look into the issue and call me back. That was a week+ ago. No phone call no refund. I am now a month past our stay date. No refunds, no call backs. zero. At this point I don’t have high expectations of hearing from again, nor getting my deposit back. For the record, we are responsible pet owners and there was absolutely no reason that it shouldn’t have been returned, our little man was a perfect gentleman for the stay.. no mess, no smells.. nothing. We won’t be going back there."

"It would be great if they updated their technology in regard to the TV "

"Very helpful and friendly staff. We didn't like that people were smoking and stinking up the hallway. Property could use some updates. Our stay was fine."

"The room was clean, the amenities were very good, and the space was very comfortable in size. The pool and fireplace were warm, the hot tub was definitely hot, and the bed was good. Some areas of the room, buildings and grounds are showing their age, but the stay was great! The only recommendations I could critique about is the pool/hot tub/sauna area floor has little pebbles as the surface and they are starting to pop out making walking on gravel bare-footed painful when you catch a loose stone. May want to bring sandals for navigating this area. If you are staying multiple days, ask for extra towels and garbage bags, because the suites are not restocked/cleaned daily. Just between guest stays. The pillows are thin, so you may need to stack a few up to be comfortable. "

"Someone Stole My Loafers Microwave Didnt Spin, Staff At Counter Dave Worked Sunday Evening Made Me Pay For An Extra Waterpark Pass Because I Booked Thru A 3rd Party So I Wouldn’t Recommend Booking That Way, Prices Were The Same. Room Wasn’t Clean Smelled Like Dog. O And Maintanence Woke Me And My Family Up At 7am So Loud And I Think He Took Loafers. Btw No Good Movie Channels Nor Netflix Smh"

"The room was nice and clean, we couldn’t figure out how to work the curtains "

"Really friendly staff and welcoming. "