Smarden Hotel Guide - Hotels with Pool in Smarden, Ashford

"Hotel is quite nice for an old place but could do with a bit of TLC and some modernisation. However, the room was clean and comfortable (apart from the pillows which were like flagstones 😖) and there’s plenty of parking space. I got an attic style room and if I had a pound for every time I cracked my head on a ceiling beam, I’d have about £17 by now. The WiFi is poor and slow in room 302 but gets a bit faster when you’re in the bar area 🤔. The gym facilities were pretty good and the pool looked good too. I work all over the country, usually staying in 2/3 different hotels per week, and this one achieved the UK record for the most expensive pint of soda & lime I ever encountered 😳 £6.30!!! What a rip off!!! I don’t mind paying that (or quite often more than that) for a pint of lager, but for soda water and a splash of lime cordial …. that takes the biscuit … so much so that they didn’t get another penny out of me during my stay. I’d normally stay in the hotel for dinner and a few evening drinks but any establishment will only rip me off once, so I went out to spend my (company expenses) money elsewhere instead 👍 Needless to say there will be no return visit from me. "

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"We were late for breakfast but there was still a full choice of tasty wholesome food available . Bed very comfortable . Room clean and tidy. Staff were smiley and helpful where necessary. Great location for motorway links etc yet no traffic noise . The only negative experience we had was the car park arrangements charging £5 per night and feeling worried about being fined for overstay / incorrect parking etc. We will look elsewhere on our next visit to Chatham . "

"All good."

"Dining room was bright with many windows overlooking garden area. Food and service was very good. Plenty of parking. We were upgraded with small patio with table and chairs. Definitely would stay there again. "

"Hotel staff were amazing. Dinner was great. Now the negatives. There was a huge coach party staying over. The dining area was out of bounds for usual guests and signs were up to say 2 larger areas were reserved. The bar area itself only has a few tables so there was no where for other guests to sit. The bar area needs additional tables and get rid of the piano. I asked about seating to the waitress, she said for other guests the bar would stop taking food orders from 7-8. So I ordered in time, I chased my food 45 minutes later. The ticket hadn’t printed, but it came out quickly after this. Why didn’t reception tell me about the coach part my or that we need to order before 7. Other negatives the door swipe card kept playing up so had to visit reception 3 times for a new card. But I think the reader is faulty room 208. Also in my room randomly sticking out of the floor was a capped off pipe. I discovered it with my toe early this morning. Whilst staff were exceptional and dinner was when I got it. I would not stay here again!! "

"My son has a duck feather allergy. We asked at front reception if we can use some hypoallergenic hollow Fiber pillows to which their reply why house keeping is gone and we don’t know where they store them. My son ended up getting a full on body rash and couldn’t sleep all night. "

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