Indoor pool, outdoor pool, pool umbrellas, pool loungers
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Reviews of Ingenia Holidays Soldiers Point

3.5 out of 5
Ingenia Holidays Soldiers Point
122 Soldiers Point Rd, Soldiers Point, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 73 out of 137 reviews" "
Rating 8 - Good. 54 out of 137 reviews" "
Rating 6 - Okay. 10 out of 137 reviews" "
Rating 4 - Poor. 0 out of 137 reviews" "
Rating 2 - Terrible. 0 out of 137 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Ingenia on 8 May 2024
Hi Patrick,Thank you for providing your feedback after your recent stay at Soldiers Point.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Alissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for kids . Had so much to do we ran out of time to do it all but hopefully we will get to come again x
Stayed 3 nights in Mar 2024
Response from Ingenia on 4 Apr 2024
Hi Alissa,Thank you for providing your feedback after your recent stay at Soldiers Point.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Kanji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind
Stayed 1 night in Nov 2023

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Elise, Sutherland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Ji Sun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at Ingenia Soldiers Point. Kids enjoyed the indoor pool and all other facilities like ball pool, jumping pad and play ground. Facilities are well maintained and staff were extremely friendly.only thing that doesn’t satisfy was the Wi-fi. We were hardly able to connect it at the property, but it was a bit better outside the property. Overall, very good experience and will come back again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Steve, Valentine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Nice amenities, clean, close walking to club, pub & restaurant. Good staff.
Stayed 4 nights in Oct 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good
Stayed 2 nights in Sep 2023

8/10 Good

Cindy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great place to stay with kids - unfortunately the indoor pool was closed twice :( no supervision or restrictions for the pools which made it a little unsafe but other then that was a great stay for all ages from age 2 to 8 my kids are.
Stayed 4 nights in Oct 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for little kids
Had a fantastic stay with our toddler and baby recently. Hard to imagine a more perfect place for 3 year olds (any age really). So many fun options like the jumping pad and indoor playground, together with all the natural elements around the site and the excellent customer service. Having restaurant options next door and different beaches within 15mins drive just caps it off. Will definitely be back!
Stayed 6 nights in Sep 2023

10/10 Excellent

lynda

Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families and children and pets !!
Stayed 2 nights in Aug 2023

10/10 Excellent

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time staying at a Big 4/caravan park. We stayed in the Kentia cabin with our two year old. We were very pleasantly surprised by the facilities and all the activities for children and families. The cabin itself had plenty of room for us. Everything we needed in the kitchen for our stay. Beds were super comfy too! The shower is above a bath which wasn’t an issue. And the bath was amazing! So big. We actually had the three of us in it one night lol. Had some beautiful birds visit us each day and ate out of my hand. (Being careful not to attract the ibis). Our daughter loved the under 5 indoor play area. And the big jumping pillow was awesome. The pools looked great but didn’t end up going in ourselves. The indoor one felt warm and seemed popular with the kids. We used the washing machines too. They take $1 and $2 coins and they had free washing powder. If you forget your coins you can get change from the reception. We went to the soldiers club and the pub which are right next door. Amazing food and so close. Each morning a coffee cart arrives around 8am and there was also a fresh seafood can that came around one day too. Movies to borrow for the dvd player are at reception as are some lollies and drinks and basic snacks. The only things that we would have loved would be a fitness room for mum and dad to get away ;) and for the cabins to be dog friendly. We did see dogs there but only at caravan sights. We were so impressed.
Stayed 3 nights in Jul 2023

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
I LIKED THE FACT THAT IT WAS NEXT TO THE BOWLING CLUB WHICH HAD FINE DINING AVD FACILITES.
Stayed 2 nights in Jun 2023

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Bowling Club next door. Also easy walk across the road to a little beach and boat ramp. Will definitely be back
Stayed 2 nights in May 2023

10/10 Excellent

Joel

Stayed 5 nights in May 2023

8/10 Good

Karleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2023
Response from Ingenia on 8 May 2024
Hi Karleen,Thank you for providing your feedback after your recent stay at Soldiers Point.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Rosalind

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place had a good family feel
Stayed 2 nights in Feb 2023

6/10 Okay

Kodie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was a massive poo skid mark in the toilet, lipstick on the mugs, they didn’t even know I was coming so I couldn’t check until 230 This wasn’t the staffs fault they were very accommodating and nice but it was a bit disappointed for the price I paid
Stayed 1 night in Feb 2023

8/10 Good

Kathleen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun for our toddler with plenty of things to keep him occupied! He had a blast!!
Stayed 3 nights in Oct 2022

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids: indoor pool was heated. Next to a club for lunch/dinner options & playground for kids. Wish we stayed longer… tried to book a night on our way home, but weekend prices were too expensive at $480 per night :(
Stayed 1 night in Oct 2022

8/10 Good

Elle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. The park is super family friendly, the jumping pillow, playground and indoor pool was great fun for our toddler.
Stayed 3 nights in Oct 2022

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely park with beautiful natural tropical gardens. Great facilities for families and conveniently located across from Bannisters and the Bowling Club.
Stayed 2 nights in Sep 2022

8/10 Good

Leon

Stayed 1 night in Aug 2022

8/10 Good

Lara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with excellent faculties
Stayed 1 night in Jun 2022

6/10 Okay

Jennifer

Caravan park not a resort
the accomodation is basic. & could have been cleaner,very noisy where we were situated but I suppose it's expected being a caravan park.The staff were great & very friendly.
Stayed 3 nights in Oct 2021

10/10 Excellent

Ben

Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
staff and park were excellent. Had a fabulous time there were plenty of things to do Park was very clean was just a great place to stay
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great place. Kids had a fantastic time even on a miserable cool day. Cabin very clean and comfortable. Soft play area could do with a bit of a clean other then that great
Stayed 1 night in Dec 2020

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, room comfort
Great
Kids had a fabulous time, the cabin was lovely and clean and quite new. Facilities were great for families. Communications via text for approaching storm on one night and daily for coffee van was great. Will be back.
Stayed 3 nights in Nov 2020

10/10 Excellent

Ben, ACT

Liked: Cleanliness, amenities, property conditions & facilities
One of the best, if not the the best, parks I've visited. Great location, awesome facilities and friendly staff.
Stayed 3 nights in Oct 2020

8/10 Good

Przemek, Sydney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was organised and tidy -felt very safe
Stayed 3 nights in Oct 2020

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, room comfort
family weekend
Excellent location for family stay - close to club and restaurant - good facilities for children
Stayed 2 nights in Jul 2020

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2020

8/10 Good

Verified traveller

Stayed 5 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Property was beautiful and well looked after. Plenty to do and close to pubs and clubs.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Jun 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very pleased with facilities, however the cabin was disappointing not as clean as I would have hoped.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were brilliant, staff so super friendly and generally well-located.
Stayed 9 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained, modern facilities, great for kids!
Stayed 4 nights in Jan 2020
Response from Dannyelle on 13 Jan 2020
Thank you for the great feedback, great to hear you enjoyed your stay!

8/10 Good

Jess

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the outdoor pool with the slide and kid club events. We also liked the proximity to the beach but more so the jetty for fishing. Our cabin was clean and had most things you would expect. Could have had a bigger pot for cooking but that was manageable. Stayed in the Bungalow cabin and the deck was facing inward away from drive which was quiet but also looked ditectly into another cabin. Wish we spent the extra money to have one of the cabins with bbq and deck that faced outward. But it was still a great time. Not really value for money but that is to be expected at this time of year. The front desk was lovely as was the young lady running the kids club events...would have loved the option to just drop the kids and leave for that extra r&r time but understand safety concerns!! Thanks for the great memories!
Stayed 6 nights in Dec 2019
Response from Dannyelle on 13 Jan 2020
Thank you Jess for your great feedback, I have passed your kind comments onto the team and are pleased to hear you enjoyed your stay with us.

10/10 Excellent

Emma, Canberra

Travelled with family and small children
Liked: Cleanliness, amenities
We loved our week here. Very helpful and friendly staff who pumped up our boat tyre and accommodated out car and boat. We will be back - perfect for kids!
Stayed 7 nights in Dec 2019
Response from Dannyelle on 13 Jan 2020
Hi Emma, Thank you for your feedback, we look forward to seeing you in the park again soon!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools and amenities. Cabin though needs work. Fan noisy,Hardly slept curtains let lots of light in, so had to put up blankets and towels and flyscreen in kids bedroom ripped so couldn’t open window without mozzies.
Stayed 2 nights in Dec 2019
Response from Dannyelle on 13 Jan 2020
Thank you for your feedback we have addressed the maintenance in the cabins and hope to see you again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay ideally located for my needs. As I spent very little time there I cannot say much more.
Stayed 1 night in Oct 2019