Fairmont hotels in Somerset Village, Sandys Parish

"Room was not cleaned every day. We we’re just handed towels and we’re still charged for cleaning the room."

"Loved our time at the Hamilton Princess. The staff is amazing and the service exceeded our expectations. Our room was beautiful and very large. The Gold package is totally worth the extra money. "

"I'm a pretty patient and tolerant person and usually a big fan of the Fairmont, but this was probably the most disappointing stay I've ever experienced. The room we got looked nothing like the room I thought I booked online. It was clean but definitely needed an update. Ok so the hotel isn't fully renovated. I get it. I also get that the service might be a little slow since it's offseason, but I didn't expect to wait an hour from the time we put in a lunch order to the time it got delivered...