Ratings based on 92 verified reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 10-Aug-2019
Nothing special. Should have done better research to know that it was so far away from the city center. Shuttle runs only once per hour. The inconvenience rules this place out for the next trip to a great location
5 out of 5
by a verified traveller

Posted 19-Jul-2019
Excellent hotel, very clean, great food, nice pool, spacious rooms, for the most part, excellent staff. Massimo at the front desk was amazing, such a friendly man, recommended the best restaurant for dinner! The shuttle was very inconvenient though, it needs to run every 30 minutes, instead of hourly and not leave early! Since you are in the mountain, it is the only to the main part of Sorrento and a cab ride will cost you $35 Euros one way! The pool man was very unfriendly and was more concerned with cleaning than ensuring people were having a good time. He closed umbrellas while people were still using them and just made us feel uncomfortable all the time and not once during our week stay did he greet us. Despite the issues with the shuttle and pool man, I would highly recommend this hotel. It's service and cleanliness is hard to beat. It was also nice to be away from the busy city and tourists.
3 out of 5
by a verified traveller

Posted 30-Jun-2019
Very basic! Not very customer friendly!i would never go there again! The only reason I went there was because I did the last minute booking and that was the only available one!
5 out of 5
by a verified traveller from Niagara Falls Canada

Posted 10-Jun-2019
Great location for view of Athens, good breakfast and dining. Great pool with shuttle service to shopping. Staff was excellent
5 out of 5
by a verified traveller

Relax, unwind and take a break

Posted 26-May-2019 on Hotels
Superb service from a very friendly, knowledgeable staff. Could not do enough to accommodate our needs and make us feel right at home. Property was built in 1937 and updated/moderized about 12 years ago into a Best Western, according to the manager. It is maintained to a very high standard, certainly on a par with four star hotels. This is a great place to stay if you like to be away from the intensity and commercial nature of center-city Sorrento. The hotel has a free shuttle to/from the city which takes approximately 10 minutes and runs on the hour everyday between 8 a.m. and 11 p.m. The views of Gulf of Naples from the pool deck, the dining room and veranda are breathtaking. If you elect to have breakfast or any other meals at the hotel, you will find the quality, taste, and presentation to be quite good - and reasonably priced.
Comment from Hotel Management
28-May-2019 by Ugo, Hotel Management
Dear Mike we can't thank you enough for all the compliments you reserved to our hotel, with so many details... We feel so proud that you dedicated us your time to write about your experience, which we are glad to know that is full of good memories. We hope to welcome you at our hotel in a future trip to Sorrento warmest regards Ugo Di Maio General Manager
4 out of 5
by a verified traveller

Posted 20-May-2019
Comment from Hotel Management
28-May-2019 by Tina - FO, Hotel Management
Thanks for your review.
4 out of 5
by a verified traveller

Posted 14-Apr-2019
Old man who was our waiter was lovely. Nice pool and dining.
Comment from Hotel Management
21-Apr-2019 by Ugo Di Maio, Hotel Management
Dear guest We thank you for your review. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation.
5 out of 5
by a verified traveller

An oasis in the hills of sorrento

Posted 15-Oct-2018 on Hotels
This hotel was such an oasis!!! The staff was so friendly and helpful with anything we asked!!! It was outside of the village but an hourly bus ran to and from all day, on time!! I would highly reccommend this hotel and pool was beautiful
Comment from Hotel Management
31-Oct-2018 by Ugo Di Maio, Hotel Management
We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 14-Oct-2018
5 out of 5
by a verified traveller

A nights stay in the mountains.

Posted 10-Oct-2018 on Hotels
Excellent! I would recommend this hotel to all. Staff was very friendly. Breakfast was amazing! Room was comfortable and clean. All in all, it was a good stay also shuttle bus takes you to town.
Comment from Hotel Management
31-Oct-2018 by Ugo Di Maio, Hotel Management
We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation.