Souss-Massa Holidays

Staff were Phenomenal

The property is centrally located, offering convenient access to all city attractions as well as the sea. The staff are exceptionally friendly and consistently strive to meet guests’ expectations—ask for something, and they are quick to accommodate. The hotel is impeccably clean, and the room service meets a high standard. Although the property is not brand new, it features traditional elements that add to its charm. The pool area is ideal for swimming or simply relaxing, and the live music in the evenings creates a wonderfully atmospheric setting. Staying here truly felt like returning home after each day’s adventures, and I would highly recommend it. The only minor drawback was the music from a nearby outdoor venue at night. It may be noticeable if you go to bed early, as we did around 9 p.m., but it was not excessively loud.

Clean and well designed property that was not too crowded. Small issues like water and tea/coffee not being refilled every day so not a premium service. Breakfast buffet is limited but good enough for European tastes. Pool is clean and well-maintained.

Great breakfast. Cozy comfortable and spacious room with balcony. Very pleasant staff - all go out of their way to make you comfortable and happy. Few minutes walk to the beach and promenade to watch the sunset. I loved the welcome drink of mint tea and cookies.