Souss-Massa Holidays

Generally really good value for money, lovely room, fantastic and cheap for what you get buffet,(lunch and dinner). Only issue was reception could be quite slow, and also despite arriving about hour and a half after the earliest check in room was still not ready for half an hour.

Breakfast and dinner was decent with lots of options. The hotel had lots of activities going on during the day and night which were really good like the pool sports during the day and magic & fire show during the nights. It’s important to note that gym is not free for anyone like us who assumed it was included in our booking. You do however, get much more variety of equipment than those of other hotels.

Likes: The hotel is fun enough for your holiday , there’s a room for music performance at night, the beach is really nice and very beautiful too , so many choices of food , about 5 restaurants, I booked the hotel cus it’s all inclusive so I don’t have to stress for food but I didn’t know it covers all the restaurants, exceeded my expectations for food, you can eat in any of the restaurants free, which makes it perfect . Dislikes: The hotel doesn’t have enough facilities for users , the sockets are not the regular sockets that you can plug your device in , although there’s an alternative way to charge but you need a socket to plug anything else , I needed to use my hair straightener so bad and asked the reception if I could get a socket but nothing came till now ( I’m currently still in the hotel, its my third day here and I still haven’t gotten the socket ) Very disappointing . I also forgot my toothbrush and paste because I was in a hurry to catch my flight, I talked to the reception about it but still I couldn’t get any help, big hotel that I know provide dental care but this is different, I had to find a way to help myself. I will write the remaining review at the end of my stay .

The worst part of this trip was the third party that I booked with! Which is Expedia! They said my 16 year old daughter was a child while the hotel charged me for an adult!!! Last time I book with Expedia!

Warm and hospitable staff