South Bank Holidays

The property was clean and tidy, the owner was very pleasant, very approachable and eager to help, I'd have given 5 stars throughout, but there was no shampoo for the shower, and no notice that we'd need to bring our own, Or none that I'm aware of, although given that I'm not particularly tech savvy, I could have missed it. Very happy overall.

The need to have ID for every adult in the flat for "health and safety" reasons is ridiculous. The flat itself was very nice though.

Generally our stay was a pleasant experience and having the hotel immediately adjacent to the station was our main reason for the choice. It is an easy walk into the city. It annoys me that a double room in a premium hotel does come with 2 easy chairs. The room was okay but, the window, facing north, was not enough to give good light in a large room. We had the lights on all of the time we were in. The net curtains could be raised but only to reveal a dirty window. The hotel was otherwise warm and welcoming and the staff were very easy to talk to and knowledgeable. The bed was comfortable and we slept well and the bathroom was clean and well appointed. The dining room for breakfast was distinctly chilly but the food was fine.

Very cute and quaint cottage with lots of greenery all around. Very comfortable accommodations, and the freshly baked loaf of bread was such a thoughtful touch. We wish we could have stayed longer!

I had high hopes as I believe HdV market themselves as a luxury brand but I didn’t get that vibe during my stay. The solo member of staff on reception was dealing with someone else when I arrived. By the time they’d checked the couple in and showed them upstairs to their room and come back, it felt like an eternity after traveling a long way, needing a pee and feeling exhausted. The room was really nice, comfy bed, massive bathroom with underfloor heating and nice products, but the ceiling cobwebs were a distraction. I also really like the option to opt out of housekeeping and donate to a brain charity instead but overall, I’m still debating if it’s good value for money.