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"Rooms were well equipped, comfortable and clean. Breakfast was decent with efficient setup. The area is right by Central Station, which isn't pretty, but is near shopping and transport hubs. We had adjoining rooms. There were no balconies as far as I could tell. It's a convenient and friendly hotel."

"Friendly staff. Clean hotel in an excellent location to explore Hlashowc"

"Great location. Nice room Friendly staff."

"Absolutely fabulous hotel in a central location. We were offered and paid for an upgrade on arrival, which allowed us to access the executive lounge, which meant we had free hot and soft drinks and snacks for the whole stay. We used this extensively. The room was very quiet, even though we were next to the central station and the lift. The room was very comfortable and cosy. The hotel was spotlessly clean and staff were charming and very helpful. They were all also extremely industrious. No one was ever idle, nothing was left undone, and they worked constantly and seamlessly, e.g. at breakfast everything was tidied and cleaned straight away, everything replenished, at the front desk, staff were ensuring they had everything to hand and the public areas were spotless, etc. It was a seamless operation. I felt that everyone genuinely cared about what they did and this enhanced the customer experience. Breakfast was varied and good. The guy on the desk at breakfast was a delight. This was a great stay, made exceptional by the staff. Highly recommended - I certainly will be back. "

"Yes"

"Amazing room with great amenities. A 2 block walk from Buchanan St bus so a perfect place to get around. The breakfast was great with a clearly marked special area for gluten free food prep - very important to me. The restaurant meals were also amazing. "

"The entire experience was fantastic. Staff were the highlight. From the front desk to the breakfast servers all top notch with friendly hospitality! "

"Hotel & room beautiful as always. Staff were nice & nothing was too much trouble. Always enjoy staying here."

"Room was spotless, staff were outstanding, pool was very good "