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"The staff was great"

"Room was clean Kitchenette stocked. Able to make my oatmeal, however the coffee.... not the best (which was across the street) but not the worst"

"Very basic but comfortable. Quite an historic place and I 'm glad a had the experience."

"The kitchen had almost everything I needed including a tiny dishwasher. The few items that were missing were quickly replaced when I asked at the desk. The room had a lot of space and we didn’t hear other people thru the walls. Staff are all helpful and friendly. The beds are also remarkably comfortable and I typically do not sleep well in hotel beds. "

"Had issues with room. Spit alls in the bathroom woke up to bites all over me. Reported the issue to the front desk in the morning and she said she would have the manager contact me she did and said she would refund me and said she had pest control check and found no signs of bed bugs. I don't believe her at all. Never received a refund from here called the hotel and she acted like she didn't know me. I have left two messages with no call back.originally booked through Expedia and they couldn't help because I paid at the hotel. Avoid this place. Pay for a better hotel and save yourself the headache. "

"Very expensive"

"Didn’t like that they quit shuttling guest to the hospital. Staff was very friendly"

"Friendly Staff. Good location"

"The room was clean and quiet, the bed and pillows comfortable, and the amenities were fine. It would have been nice to have 2 bathrobes instead of just one, but we got by ok. We ate in both the pub and diner and had really good food and service in both places. We enjoyed our overnight stop in beautiful Ketchikan very much! The trick to enjoying coastal Alaska (like anywhere worth seeing) is to not look too closely at prices."