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"The two Queen bedded room reserved for this couple with one dog was extremely clean, modern, and spacious. The bathroom was spotless and well stocked with new towels and toiletries .We appreciated the generous storage space in the furniture and also the additional shelves in the bathroom.. Our dog was provided with his own bed, bowls, and a treat. We all enjoyed our mini holiday in Banff staying at this well furnished and immaculately clean hotel. Ps We brought our own pet towels to wipe those muddy paws after our outdoor adventures."

"Room was amazing ! Loved the upgrade :) Staff so friendly. "

"The room was very clean. Set up was great for a family - we loved having the living area and the beds separate. The staff was very friendly and accommodating. The hotel is close enough to downtown to walk, but with a bus stop right out front it was nice to have the option to ride as well, much easier with 3 kids in tow. The hot tub and sauna was a highlight as well! "

"Helpful staff. Fireplace in room. Restaurant was good for breakfast. "

"Great amenities. Rooms are generously sized. "

"Always friendly staff. Elevators are getting a bit shaky and the building is showing it's age in places but it's clean"

"Very good value. Complete kitchen. Friendly staff."

"Always a great stay. Clean and comfortable "

"The room was spotless, the pool and hot tub were amazing. We really enjoyed our stay."