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"The elevator was stupid - 4 step process to get to the room IF IT WORKED. Twice elevator forgot to stop at our floor. "

"Thought I booked a queen double bed ended up with twin size beds (the standard), the mattresses were very stiff not comfortable. The room was clean looking until you settled in, the bathroom was not clean it had hair all around the faucet and sink in the bathroom, we decided not to shower because it was dirty, the walls/cabinet area in the bathroom was very dirty. The mirrors both the one in the bathroom and the one by the closet were dirty with fingerprints/ dirty spots. The lobby smelled like a pool and looked nice, the area was very nice, the bar looked fun but didn’t get to use and the breakfast was very good. The staff was very nice and helpful with check in and check out. I personally did not feel like it was worth the amount I paid for and only stayed one night."

"Clean rooms"

"Excelente servicio, instalaciones históricas muy bonitas, comida deliciosa y una ubicación privilegiada "

"Wonderful place to stay everyone was so nice. Close to everything would definitely say there again "

"Great place to stay."

"The property, while a little dated, felt very homey and comfortable. The room was clean, and the view of the mountains couldn’t have been more perfect. I loved the pond and gazebo, and only wish the last-minute spring snowstorm hadn’t made them unusable. It was a great value, and the staff was incredibly friendly and helpful throughout our stay. I would definitely stay there again and would happily recommend it to friends and family."

"hidden parking fees upon arrival. Carpet in the room had wine stains and was in general poor condition. Bed and bathroom were comfortable. Most staff were nice. Management was unsympathetic to my grievance about hidden parking fees preferred to blame issue on Expedia. Both need to revisit fee transparency. "

"Everything was great. But I was told the pool was heated but it was really cold. Other than that everything was perfect."