Southern Shops Hotels

"Arrived to check into our rooms at almost 1am to find out the hotel cancelled them without notice. Terrible customer service."

"My stay at this property was very disappointing. The breakfast was not fresh and they were out of basic items like utensils and syrup cups. The staff was rude and came across as condescending during interactions. The entire hotel had a strong smell of marijuana, which made the environment uncomfortable. When I tried to check in, their system was down and they asked me to go get cash instead, which felt unprofessional and inconvenient. The parking situation was also concerning. The lot was crowded with people hanging around, smoking and drinking throughout the night. I did not feel comfortable leaving my car and had to check on it multiple times until around 4 am. Overall, I would not stay here again and would not recommend this property to others."

"Breakfast was great and room was quiet and clean"

"Clean rooms, friendly staff. Limited shops within walking distance "

"The BEST hotel experience. My husband and I lived in Greenville years ago and decided to visit. From the very minute you pull up until you leave, it’s an excellent experience. "

"Breakfast was very poor. Little to no selection early into service. Indoor pool was closed which was a big disappointment. Location is great. Hotel and rooms are in good condition "

"Breakfast was all right. Fresh coffee was available almost anytime at the hotel lobby. The parking lot was safe and clean."

"The fitness room was well equipped, with 3 treadmills, bicycles, bar bells, leg extension machine and bench and a small but robust universal weights on pulleys etc type machine. The room was clean, I used it several days during my stay."

"The property is not taken care of and several things were broken or missing- no drain in the shower, mismatched curtains, odor in room, etc. The man at the front counter didn’t know what a cot or rollaway bed is. "