Southold 2024 Holidays

My family was disappointed in the coldness shown by a few employees. Our first night stay in NY was here and it wasn't very pleasant. The beds are not good, my son and I woke up with horrible backaches. It was also the smallest hotel room bathroom I've been to. They offer free shampoo/conditioner and the conditioner bottle is a hard plastic that makes it nearly impossible to squeeze or get the conditioner out. You can also hear everything in the rooms next to yours, every time someone opens a door down the hallway you can hear it. The parking is so expensive. We stayed for 24 hours and 2 extra hours but they charged us for two full days, not the two extra hours. For 26 hours of parking, we paid $170 !!! It is a very overpriced hotel with a sub-mediocre quality experience.

Great hotel - clean and welcoming. Coffee available 24/7 with ice and filtered water. Honesty bar for fizzy drinks. Staff extremely helpful and courteous.

Good, solid hotel in a great location if you want to be near the buzz of Soho. Rooms are a good size and service was excellent. Would definitely return.

Quite and also friendly staff

This hotel is excellent location for getting to Times Square, MSG, and shopping. The hotel has its own restaurant and bar, and entertainment. The hotel staff are extremely helpful and there is security not so obviously present that secures the premises. This is our 5th stay!