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Reviews of The Crown Hotel

3 out of 5
The Crown Hotel
11 Market Place, Southwell, England

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 77 reviews" "
Rating 8 - Good. 29 out of 77 reviews" "
Rating 6 - Okay. 17 out of 77 reviews" "
Rating 4 - Poor. 12 out of 77 reviews" "
Rating 2 - Terrible. 4 out of 77 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Nice stay
Nice size room ,good quality bedding and bed ,very clean
Stayed 1 night in Dec 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Happy
what it says on the tin….. lovely locals, helpful landlady…
Stayed 1 night in Dec 2023

8/10 Good

Peter

Stayed 1 night in Sep 2023

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Grade listed building with good rooms and facilities outside. No lift or serving breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much what you expect for a 3 star. The bed was super comfy, the lady that checked me in was really nice, showing me to my room and giving me a quick overview of things. Would give it 5 stars but it doesn't have parking as described on the website, which is why I chose it in the first place instead I had to park down the road, not the biggest inconvenience but an inconvenience nonetheless. Overall really happy with my stay.
Stayed 2 nights in Aug 2023

6/10 Okay

Horace

Travelled with group
Great Location, but that’s about it!
A budget room at £69 it may be but I was surprised to find that the room provided no shower gel or shampoo. A previous reviewer commented on the bathroom light not being able to be turned off, well nothing has been done as we had this room and the light still won’t turn off. Bar staff and locals very friendly was the only positive. Would I stay there again next year .. what do you think
Stayed 3 nights in Jul 2023

2/10 Terrible

Rupert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissatisfied stay
Really very disappointing. Poor staff no welcome no greeting nothing. Shower in room was a joke, noise from bar below till 1am was again, a joke. Bathroom light wouldn’t turn off, blinds didn’t fit windows properly so was awake at 4am. Didn’t offer food which I knew not breakfast however asking where to recommend was like pulling teeth. “ There’s some restaurants that way” In summary won’t recommend won’t stay again won’t be open much longer in my opinion
Stayed 1 night in Jun 2023

8/10 Good

Shaun

Stayed 1 night in May 2023

6/10 Okay

Simon

Liked: Cleanliness
Stayed 1 night in May 2023

8/10 Good

Sara

Travelled with family
Liked: Staff & service
Convenient
Stayed 1 night in Mar 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Brendan

Stayed 3 nights in Dec 2022

4/10 Poor

ELizabeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the best stay
Our stay was not great due to lots of noise (but this could be expected on New Years Eve). The room also had a noisy fridge and the room was not particularly clean. We would not recommend or stay again ourselves unfortunately.
Stayed 1 night in Dec 2022

10/10 Excellent

Wayne

Stayed 1 night in Nov 2022

6/10 Okay

peter

Stayed 1 night in Sep 2022

6/10 Okay

Garry

Liked: Cleanliness
Disliked: Staff & service
Southwell 1 night stay
Clean and reasonably comfortable, although basic, accommodation for a one-night stopover. First impressions on check-in were underwhelming.
Stayed 1 night in Sep 2022

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So comfortable & welcoming, nothing to much trouble Have booked again
Stayed 1 night in Aug 2022

4/10 Poor

Geoff

Travelled with group
Disliked: Room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Gordon

Travelled with partner
Liked: Cleanliness, staff & service
Great welcome by the staff at the Crown. It was a shame they are not providing breakfast at the moment. The pub opens late so there is quite a lot of noise until it closes.
Stayed 1 night in Apr 2022

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2022

6/10 Okay

Justine

Stayed 2 nights in Nov 2021

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff none existent.no toilet roll.room was cold couldn’t turn heat up. Uncomfortable beds.
Stayed 1 night in Nov 2021

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Attended a wedding The hotel was lovely
Stayed 2 nights in Oct 2021

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking find The Crown Pub in Southwell
Greta place excellent value for money lovely rooms
Stayed 1 night in Oct 2021

6/10 Okay

Russell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only plastic beakers for hot drinks were supplied, breakfast was changed to a 'continental' but a small box of cornflakes is not that continental. And the bathroom shaving light was permanently on, but overal a good stay.
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in good decorative order and the room was large. However, there was a lot of traffic noise which did not stop until 1am. The toilet leaked which meant that the macerator kicked in every 3 minutes keeping me awake all night. Could not find an off button for the light above the sink.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Clean and friendly. Rooms have all amenities you could want
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms and breakfast first class
Lovely room with tea snd coffee facilities. Breakfast cooked to order.nithubg toi myvh trouble
Stayed 1 night in Aug 2020

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly atmosphere
Very friendly environment. Bar was clean and efficient with providing of drinks and checking in. The room was bright and cheerful. Bed very comfortable. Breakfast was good everything you required.
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2020

6/10 Okay

Deborah

Stayed 1 night in Dec 2019

2/10 Terrible

Laura

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Over priced and grotty
I realise that the owner is working on improving the room accommodation including while we were there but it is not good enough The shared bathroom was not available and we had to use the en-suite in another room which was frankly rank
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my opinion some of the previous reviews have been a little unfair. The Crown offers excellent value for money. The staff are brilliant, the rooms are a good standard (I was in room 5). Perhaps a tad small but very acceptable. Behind the bar Linda was the epitome of what you would expect, welcoming helpful and more. The bar atmosphere was friendly, we chose to eat there twice. Bar food was good. Well done The Crown.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area. Nice hotel
Nice hotel in a nice surprise of a town. Friendly staff, good food in the bar and at breakfast and the bed was comfy. Windows don’t open but a mobile air conditioning unit was in the room. Overall a decent place that I’d visit again.
Stayed 1 night in Aug 2019

8/10 Good

Simon

Business traveller
Stayed 2 nights in Jul 2019

8/10 Good

Louise

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Steve

Disliked: Property conditions & facilities, room comfort
One night stay, never again.
The room needs money spending on it, the bed was very hard as the mattress needs replacing. We reported that the toilet didn’t flush and was told it would be sorted whilst we were out in the evening. When we returned it still didn’t work and was told at breakfast the following morning it couldn’t be repaired. There was no communication from the hotel as to other facilities that we could use so we didn’t have a functioning toilet.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Very lumpy small bed Window would not stay open Had to unplug tv to plug in kettle Nice tea and biscuits Shower room very tight and needs update Location good
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
It’s not expensive so don’t expect the world,if you want more creature comforts pay more and stay elsewhere.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Its what it is. Cheap to stay for a fishing trip with mates. Basic and great value.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect for an overnight stay for visiting Southwell races.
Stayed 1 night in Feb 2019

4/10 Poor

RiFi, Buckinghamshire UK.

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed creaked. The loo seat was barely attached to the loo and you had to crank the handle up and down repeatedly to get it to flush. The heating is primitive and the window sashes have been painted over so no chance of intentionally getting air in. General decor very tired and dated. Breakfast gave limited choice and was basic in design and execution. Staff were friendly and doing their best, although the large bit of fluff/hair/don’t ask what in the middle of the shower when we arrived dissuaded me from using the shower during our short visit. Even the shelf holding tea making equipment had been screwed to the wall at a very odd angle. It just looks as though nobody cares.
Stayed 2 nights in Feb 2019