Southwell Tourist Information Centre

Communications pre booking were Poor, I wasn’t sent the deposit link so had to phone and ask, wasn’t sent check in details so had to phone and ask, they then arrived at 3.01pm on the day (check in is from 3) Property could really do with some improvements, paintwork dirty with lots of bare patches, to open the skylight you had to climb on your bed (and there was no other openable window) the bathroom had no toilet roll holder, no shelf for your toiletries, the shower had no shelf for toiletries, and there was no mirror in the bedrooms so you couldn’t see to dry your hair. They have also positioned the smoke/heat alarm directly over the cooker so that was set off twice when I was cooking breakfast and opened the oven! Otherwise it was reasonably equipped, and comfortable, some basic kitchen amenities like salt and pepper wouldn’t go amiss either though. A very small amount of money spent would elevate these apartments considerably. Good location though, really close to town and some nice bars, and convenient for both stations.

It was absolutely amazing

Great staff lovely hotel