Montego Bay Hotel Guide. Hotels in Spot Valley Housing Scheme, Montego Bay, Jamaica

"I had a very disappointing experience during my stay. The toilet in my initial room was clogged, and no one assisted me until the following day. Maintenance came out four separate times but was unable to fix the issue. On the second day, I was moved to another room; however, I did not receive any housekeeping service for the remainder of my stay. Whenever I requested towels, staff would tell me they were not assigned to my area and that I needed to contact the front desk. Unfortunately, the front desk rarely answered calls, and when I was finally able to reach someone, it took a long time for assistance to arrive. My room door was opened while I was in the shower. Additionally, I informed the excursions staff that I was booked through Expedia, but my Expedia points were never applied. Overall, the lack of responsiveness, poor communication, and unresolved maintenance issues made for a frustrating experience."

"The staff was amazing and the rooms were very clean, and the bar was filled every day"

"Need more activities, what we saw was not enjoyable. Food was okay. On Sunday we had to leave because there was no electricity or water."

"Clean rooms, very courteous and helpful staff, the menu at the restaurant was well balanced and varied with something for everyone"

"This was my 5th time starting at this property and the food is always great, staff is kind and curious. The hotel however need to be updated with technology and infrastructure. I will be back. "

"Exceptionally surreal"

"Staff extremely cordial and educated. The hotel cleaness is incrediable"

"Nice experience and wonderful people. We enjoyed our stay at this resort."

"Extremely friendly staff. Facility is well kept."