Montego Bay Hotel Guide. Hotels in Catherine Hall, Montego Bay, Jamaica

"Loved that it was hot water... they don't have a shuttle but they were able to get me a taxi for pickup and drop off for the airport. Only complaint was with unlimited drinks they need better maps I got lost twice for my room lol!"

"Front desk staff was great...Oral B and Kaliea ..top tier staff. Property was nice and clean. Speciality restaurants could be better..overall it was a nice stay. "

"The hospitality of the warm & friendly staff, the prime location on Dr. Cave’s Beach and one of the best dining we’ve experienced at an all inclusive make this resort a must while considering Mobay. We love Jamaica and just discovered one more reason to return! "

"friendly staff."

"Be mindful when booking. Ocean view and ocean front are two different categories. Ocean views are considered partial views of the ocean at the resort in reality it is really facing the center grounds of the property. From the initial room I was assigned You have to be on the edge of balcony scrunched in the corner to see a sliver of it. Ocean front is elite club and requires expensive upgrade. "

"I prepaid for a ride from the airport and I wasn’t able to locate them. Took a taxi instead. Upon arrival realized that it was in poor repair in a seedy area and not on the beach. The listing states family friendly and on a sandy beach. Neither of these are true. And no water in pool. It was intended to be 2 adults and 1 child. Only adult stayed because of this and left after 2 days instead of the planned 4. STAY AWAY!!!’Non refundable trash hole"

"Don’t stay there"

"The property was beautiful and in a very central location to everything. Any issues we had with our room was handled right away. Staff and front desk workers were all nice and friendly. The breakfast each morning was excellent! I would recommend this Hotel to friends and family!"

"My teenage daughters and I had a good experience overall. Everything was clean, and the service was good. I’m a tipper, though, so I had a server looking out for us literally and figuratively in the large breakfast/lunch restaurant. I’d say the food was just… fine. Kyoto was the best of the smaller restaurants. The physical plant was new in Spring of 2024, so it’s in good shape. The elevators are small, and there’s only one cluster of 4 of them to access 800+ rooms; you end up waiting for the elevator quite a bit, cueing even, in the lobby. The in-house airport shuttle contractor was awful. After arriving in Montego Bay, they loaded us up, told us nothing, and then left us sitting there 45 minutes before leaving for the resort. It’s a bad way to start serving your customers."