Westgate Shopping Centre

The property is less than an hour away from Montego Bay airport. It has 700 rooms, but not enough space nor elevators to accommodate so many ppl. You often had to wait for several full elevators to go by before there was one with enough space. The main dining hall was often too full, as were the areas around the pools. The gym was too small. It was hard to find seats for the popular shows. The design of the hotel is rather bland; the sterile white halls reminds one of a hospital. The main shows at 9:30pm were excellent, especially the MJ & Jamaica shows. The main buffet had the best food. The steakhouse wasn’t great. The gourmet restaurant was okay for a change up. You really have to put in your reservations early or you won’t get in the speciality restaurants. The drinks at the bar were a mixed bag. You needed to find the right bartender because the quality of the drinks varied substantially. We enjoyed the beach, except you do need water shoes. There are rocks in the water. They need more activities for so many guests. There are many drivers outside who you can negotiate with for excursions.

Enjoyed my stay; rooms and resort was beautiful. The staff was helpful and friendly. The one area that requires improvement is the evening dining; the themed restaurants are beautiful and trendy; however I was not impressed with food quality throughout my entire stay! The best food options are the snack bar, main buffet, and coffee shop. The biggest disappointment was the Jamaican restaurant in Jamaica!! Come on- you have to get that part corrected immediately!

I had a great time and some of the staff are amazing, especially the pool bar and pool servers. However my room wasnt replenished with my water and drinks. I also feel that some of the restaurants dont fit the world we live in. We need smash burgers, maybe a full seafood spot.