Springville Holidays

This was a beautiful hotel inside an old building with lovely architectural features. The rooms were nicely done and very comfortable and the hotel was within walking distance to all of downtown Nashville. The only drawbacks were that you had to reserve parking in a parking garage or pay a lot for valet, although there were some very close to the hotel..and the fact that our room backed up to printers alley so there were bands playing until 2am on the weekends.

Great staff and atmosphere.

That's was a great experience.

Very convenient to Broadway and lots of places to eat nearby. Room was very nice as was the bathroom.

This was a disappointing experience. From start to finish. We pulled up to valet, valet was looking at his phone and never looked up. Another staff dressed more formal stared at our car, walked past and was motioning to walk into the building until my husband rolled the window to ask if this “is where we can valet and unload?”. He still asked “Are you staying here?” Maybe we didn’t fit their ideal clientele. We are parents with two kids in hand. We were never rude and conscience of the kids not being disruptive. We proceed to check in and four staff members at the front desk. No pleasantries or basic customer service. I noticed immediately that the male front desk staff shot a look and chuckle to the staff that assisted us. It’s obvious it had to do with us. There were no one other customers checking in. The aesthetics of the room was very industrial and west elm. Our room was a city view with double beds. The room had a heavy musk/cologne smell. It was either the bedding detergent or a potpourri to set a mood. It was overwhelming. The rug had stains, glass cups were dirty and room was dusty. Leaving was the same service as arriving. The shower was the best amenity of the hotel.