New York Hotel Guide - St Augustine's Episcopal Church hotels in New York, United States of America.

"It’s ok"

"I am writing to express my dissatisfaction with my recent stay at your hotel. Unfortunately, my experience was extremely poor. The room had a very strong musty smell, and the ceiling was covered in visible mold. The humidity was overwhelming and even caused me respiratory discomfort. The bathroom was not properly cleaned, as I found hair from a previous guest. Additionally, the bed was in very bad condition—the spring mattress was damaged, and I experienced severe back pain, as it felt like there was a hard bar running through the middle. Overall, the conditions were unacceptable. I was so uncomfortable that I had to check out one night earlier than planned due to the humidity and overall environment. I will not be staying at your hotel again, nor would I recommend it to others. This was a very disappointing and unpleasant experience."

"Great room and space was fine - was thinking room would be smaller! Coffee maker was a bonus. Staff at desk were always lovely and friendly. Mostly fine for waiting for lifts/elevators but at busier times was a longer wait. There are 3 though so wasn’t too bad as other reviews worried me about this before going. Room was clean and bed comfortable. Had to ask for firmer pillow though - they accommodated quickly. Walls are thin and did shake when other doors slammed shut. Situated by lift which wasn’t an issue but also by the cleaning cupboard so was woken a few times - one at 2:30am with someone on their walkie talkie. Smoke alarm was going off on night we got back - they removed battery and said would replace next day but it never got replaced before we then left. Overall a great stay - location is fab next to a lot of things and also to lots of subway options. Walkable to Staten Island ferry / charging bull / Wall Street etc. Would definitely stay here again."

"This place is very small and the staff that check me in was unprofessional,He looks the way he act did not welcome me are anything.The rooms are very small I could hear noise outside my room door for an hour in the morning that woke me up and molds are in the bathroom they don’t clean the place properly.worst experience ever and the staff have an attitude and the WiFi hardly works never booking this hotel again."

"The fan was terribly noisy all night long, and I couldn't sleep. This was despite the fact that we had turned off the air conditioning completely—yet the noise didn't subside at all. In the morning, there was another disappointment: they offer breakfast, but it just a bar consists of nothing more than coffee and a sandwich or a croissant—and that's it! You are definitely better off finding a proper breakfast nearby."

"Wall mount ac unit, room didnt get colder then 75 and it is mid-April. Shower didnt drain, that was disgusting. Floor was tore up, like wood scraped so bad i didnt feel comfortable not wearing shoes. It was dirty, hair everywhere. Dont even get me started on the bed"

"Clean, easy check in, super nice that they can watch your bags if you arrive before check in or leave after checkout "

"So lovely"

"Seedy Bad area Dingy ...1 light...no wardrobe, 1 hanger Empty vending machines Atm out of order Had to pay another £200 upon arrival"