St. Marys Hotels

"Smelled like dog piss. Will never stay here again. Definitely needs to be updated. Get out of the 80’s. "

"I bought a room for the night. We couldn't access the 'free' wifi as you have to sign up for rewards and kids don't want to. They changed breakfast to requiring a coupon but my room came with breakfast. The front desk didn't know about this and didnt have coupons. The room carpet was stained. There is a smell in the room. Its very outdated. "

"The hotel was under major renovation in the public spaces and potential guests were not made aware of that before booking. The hotel public spaces were very dirty, expected to eat in a nasty conference room where a guest brought a huge dog into the breakfast space, no services such as restaurant or bar was available in common spaces. No soap was left in the room and the most annoying was issues with no television service for three nights. Contacted front desk several times concerning the television service and asked for compensation and all I received was, “sorry”. "

"The housekeeping team clearly does a good job, as the property was nearly spotless. However, it is worth noting that the room fixtures are beginning to show their age. From the faucets to the furniture, many items are starting to show significant wear and could likely use a refresh or replacement soon. My main issue was with the stool which was hard to flush and the shower which was hard to shut off. The breakfast was fine and offered plenty of choices to get the day started. If you value cleanliness and security above modern decor, this is a solid choice. It’s a very safe place to stay, even if the interior is starting to look a bit dated."

"Property was run down. Front desk/check in lady was rude. Breakfast was disappointing."

"The lady that was working in the evening was very unfriendly . She seemed like it was a problem when she had to check people in . The overnight and morning staff very friendly and helpful . The lady doing breakfast needs to be counseled on food safety . A couple of the things she did was gross and was reported to the front desk manager. The room was clean the Paul was OK the sauna was not working when it was turned on."

"Nice clean and spacious room"

"We were here for an overnight stop. The staff was friendly and helpful, but they are horribly short staffed. Also, there were a few things in our room that need repair (broken and loose tile in the bathroom, bathroom door wouldn't close properly), and the furniture was due for an update. Breakfast was a grab-and-go bag, so we didn't bother. The pool was out of order. We might consider staying again if we knew the owners/management were investing in some repairs and upgrades."

"Yes"