St. Thomas and St. John Hotel Guide - Family Friendly Hotels in St. Thomas and St. John, U.S. Virgin Islands

"The hotel is old and need many updates BUT it was clean and perfect for our long weekend. The staff was wonderful and the free breakfast was delicious. I don’t know if I would ever go back to St Thomas since it is soo hard to navigate around even with a rental car. If we do return I would stay there again"

"We had a wonderful stay at this hotel. The staff is friendly and helpful. The only 2 negative things I would say are…our bathroom had a musty smell at times and the hotel food was not good at all for the price we paid. "

"I was assigned to Room 333. However, when I returned to that room in the evening I found the pillow and curtain full of bugs. I tried calling the contact number above the reception desk, and got voicemail, and left a message. I did not receive any call back. I had to stay in my friend's room because mine was unusable. I reported this issue at breakfast on Feb 21, and the person there said that this was a known issue because the room was next to the vines. In other words: they knew the room had bugs and they still knowingly put me in it."

"The security staff was great. That’s about all I can say about the property. The pictures are a poor representation of what you actually get. The bathroom is covered in lime and rust. I’m sure from the water quality. Sheets yellowed again I’m sure from the water quality. During our stay the hotel ran out of water. The restaurant is over priced, it stinks, and it’s out dated. The other positive thing is that it is close to the ferry and close to downtown. "

"Stay at this property for a week and would not recommend to anybody. Day 2 my partner and I experience a bug infestation. Our whole week stay we didn’t have any tv to watch. No restaurant on the premises like they claim they have. Soda machine down. Light switch controls all the electricity tv outlets etc. No hot water. Doors coming off hinges. Was not a very pleasant stay for my partner and I. "

"Wonderful time "

"I had an ocean view from my room, and all of the pools had amazing views. The private Sugar Beach was an extraordinary asset to the overall trip to St. Thomas. In addition, the cost of taxis from the resort to Red Hook was very reasonable, and if using a rental car, the resort is located in an easy-to-access location."

" Very bad experience anywhere in the beach in the hotel in the restaurant I wasn’t happy but poor Service that have many people to work in lunchtime. Take you 2 1/2 hour to eat taco fish."

"Everthing was amazing at sapphire beach resort. I have zero things to complain about"