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Reviews of Weston Hall

4 out of 5
Weston Hall
Weston Bank, Stafford, England

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 22 reviews" "
Rating 8 - Good. 10 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were ultra polite and helpful - nothing was too much trouble and excellent service.
Stayed 1 night in Jan 2022

10/10 Excellent

Pol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

mark

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Not my cup of tea
Check in was at the bar, in fact it was basically rooms above a bar and restaurant. Given the age of the building interior being modern was also dissapointing. However the room was nice, staff hit and miss and all very clean.
Stayed 1 night in Feb 2020

6/10 Okay

Alison

Disliked: Staff & service
Not as we expected
This is not really a hotel but a function/conference building with rooms, all of which are up three steep flights of stairs and there are no lifts. Check-in was at the end of the very noisy bar, which was rather off-putting. The room was OK but very noisy, particularly from the plumbing - when someone in another room ran a shower it sounded like there was a tractor in our room. Breakfast was just about OK (but they charge extra for hot food). Dinner was very busy, with very slow service. The food was OK but not really as described on the menu. We were surprised how popular the restaurant was. If you're looking for a country house hotel this isn't it!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Lovely old building with good parking. Rooms full of character
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely every member of staff that we met were extremely friendly and helpful, making the stay very accommodating and special. The room was very clean and spacious with fabulous extras such as the tea and coffee in a picnic basket. The food was top class with a lovely place to sit and have an after meal drink. The grounds are stunning and the building amazing. What a great hotel.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First thing is the location. All the photos are taken in such a way as to suggest gardens and grounds as is the description. What is does not tell you is that it is right on a busy main road and with no double glazing the bedrooms are noisy. Secondly all the bedrooms are on the top floor and with no lift this is up several flights of stairs. Anyone with any mobility issues will struggle. Lastly we booked including breakfast. When I went to pay the bill I was charged for the hot food. Even the manager agreed it was not easy to find that it was only for a continental breakfast. He actually said he has asked Expedia to make this more obvious. Overall pretty disappointed.
Stayed 1 night in Jul 2019

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

graham

Liked: Cleanliness, staff & service, room comfort
Beautiful Building ( a few minor issues)
Lovely place to stay , fantastic food and staff very professional, however we had a few minor issues that would of made it perfect , firstly we stayed in the Weston suite for one night , beautiful four poster bed , very large room in keeping with the building , some small issues which did not stop us having a relaxing stay but should be addressed ....... 1 , bathroom door did not shut too 2 bathroom wall light coming away from the wall 3 shower on and off button missing 4 bathroom window latch had a silver wood screw holding it together . 5 saucers did not match 6 dressing table stool had 4 very loose legs ( my husband tightened it up by hand . ) 7 old stale water in iron . Also we would of expected a English breakfast to be a small EXTRA charge and not £12 ! Seems very expensive considering the price of the room .
Stayed 1 night in Jun 2019

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business overnight venue
Overnight for business , good atmosphere staff and food
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent spacious rooms but poor soundproofing (showers, toilets, telephones all clearly heard) and 51 steps up to the bedroom level and no lift. Otherwise a classy but unpretentious small hotel with very nice staff.
Stayed 2 nights in Apr 2019

4/10 Poor

david

Disliked: Room comfort
A lovely house and location but noisey
Noisy and all accommodation is on the top floor with no lift. Dining room needs drapes or tapestries to reduce the people noise Saniflo system very noisy..
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good but hotel very busy due to wedding fair not easy to check in had to be done in bar
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Colin

Liked: Cleanliness, staff & service
Staff wonderful, plumbing bad
This hotel has some great attributes but some downsides. It seems like it is set out for small weddings more than guests staying. The restaurant and bar are incredibly good, the food excellent, the rooms are very clean and comfortable and there are nice touches like leaving brownies for you to sample. However, the walls are very thin and the plumbing is very noisy. No problems if you have quiet people in the neighbouring rooms. On one night (out of three) I certainly did not! There are also no grounds to speak of and it’s quite near a busy road. It’s a good thing the bar/restaurant is good because there is nothing else around, apart from the sister pub. The staff were wonderful and did everything they could to make the stay a success! So, mixed but overall would stay there again.
Stayed 2 nights in Oct 2018
Response from Martin on 21 Nov 2018
Hi Colin, Thank you for your reply. It's great to hear that you found our food to be excellent along with the restaurant and lounge area. I'm sorry that you thought our plumbing was noisy, we will certainly look into this. We work hard at Weston Hall to create the little extra touches in order to make your visit more special. I am glad you noticed and enjoyed these. I hope we can welcome you back again soon. Many Thanks

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Business stay
The plumbing is very noisy and the walls are paper thin. The place is very clean though and the staff are wonderful. There isn’t anything nearby or grounds to speak of, but the bar and restaurant are excellent. No doubt anyone would have a good stay as long as they don’t have noisy neighbours in the next room!
Stayed 1 night in Oct 2018

6/10 Okay

Jim

Liked: Cleanliness, property conditions & facilities, room comfort
Room was good although the plumbing was very noisy so you could definitely hear if your neighbor was using the bathroom. Food average and staff weren't as switched on as most places I've stayed. Nice grounds and building though. Kept on thinking it could be a lot better.
Stayed 1 night in Oct 2018
Response from Martin on 21 Nov 2018
Hi Jim, Thank you for your review although I am sorry to see you didn't enjoy your stay with us. I'm glad you liked our grounds and building and I hope you decide to come back and visit again.

10/10 Excellent

Aqsa

Clean and cosy!
This hotel is amazing and well worth the price! It was incredibly cosy, and the cleanest hotel I’ve ever stayed in. Also there were the cutest little touches in the room making it feel extra special :)
Stayed 1 night in Sep 2018

8/10 Good

joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La vie de chateau
A par la douche qui manquait de préssion car elle est alimentée en eau chaude par un systeme utilisé dans les mobiles homes et le fait que j'étais au 3em étage et il n'y a pas d'ascenseur le reste était super . Petit dejeuner ,restaurant particulierement bon ,la literie,ok le calme, l'acueil pas exceptionel mais le personnel ,dans son ensemble était charmant
Stayed 4 nights in Feb 2019

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018