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Reviews of Heathrow Cottages B&B

4 out of 5
Heathrow Cottages B&B
34 Oaks Road, Heathrow Airport, Staines, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 79 reviews" "
Rating 8 - Good. 11 out of 79 reviews" "
Rating 6 - Okay. 3 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 3 out of 79 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this B&B! So convenient for us on our way back home from Spain. Had a very comfortable night and a great breakfast the next morning. Enjoyed chatting with our hosts as well. Highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Yvonne, Oronoco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a good nights rest and a last taste of London before flying back to the US from Europe. Heathrow Cottages was perfect! Lovely historic building with a SUPER comfortable bed, GREAT shower and towels, a generous tea tray set up in the room and delicious breakfast in the morning. PLUS, an included ride to the airport in the morning. We definitely recommend you give them a try!
Stayed 1 night in Oct 2023

8/10 Good

Gardner

Liked: Cleanliness, amenities, property conditions & facilities
It's quite pleasing and surprising to find an actual 17th century cottage, nicely converted with elegant up-to-date bathroom and a very agreeable lounge and dining area. I can't comment on the breakfast because my plane left too early. Pleasant host was helpful about places nearby to get evening meal, but did not get back to me to book a taxi for the next morning as he had said he would. In general communication was not great. I was under the impression from the website that they could provide an airport transfer from Heathrow, but multiple calls emails ahead of time got no response. So I ended up paying 40 GBP for a 9 minute, 2.7 mile ride from Terminal 5. In addition, I almost missed my morning flight when a scheduled taxi cancelled in the night. That's not the fault of Heathrow Cottages, but does show does illustrate the downside of booking a charming b&b a bit out of the way at the south end of the airport. It would have been cheaper for me to hire a car for the journey from Bury St Edmond on the morning of my flight.
Stayed 1 night in Oct 2023

10/10 Excellent

Meagan, San Jose

Stayed 1 night in Sep 2023

10/10 Excellent

Pomeroy Charles, Forest Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and quite comfortable. Concenient to Heathrow. Taxi fare is about £40. I was charged no fare to get me back to the airport.
Stayed 1 night in Sep 2023

10/10 Excellent

Alice

Travelled with family
Great room, comfy bed and soft pillows. The bathroom was very large with an amazing shower. First really hot water we had in 10 days of traveling. Nice little cookies and tea things in room. The owner gave us a ride to the airport in the morning, but be sure to let them know ahead of time that you need a ride. Breakfast is not included in the price but the “continental” breakfast was better quality than you normally see. We would stay here again if the opportunity arose. Not many dinner options in the neighborhood as we had turned in our rental car already, but we ended up eating in a pub called the Five Bells where the people were friendly and welcoming.
Stayed 1 night in Sep 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alan was very kind and very helpful. The room was perfect after a 24 hours of travel. Everything I needed was there, I would definitely recommend and return!
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Stayed 1 night in Sep 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Amenities
Great room. Didn’t have airport shuttle before 6am so had to get a cab.
Stayed 1 night in Aug 2023

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Charles

Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the comfortable and updated convenience of this unique house. Very accommodating and friendly owners who made tea (or coffee) in the afternoon and with breakfast available. We enjoyed the ambiance of the room in a house built in the 1600's that had a great shower, fluffy towels and comfortable bed. The free shuttle to the airport was appreciated. My sister and I walked around the neighborhood and visited a very old beautiful church. Later we went to the local pub for an outstanding dinner (fish and chips for me and meat pie for my sister.). All in all, it was a delightful visit.
Stayed 1 night in Jul 2023

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
showers are perfect
Stayed 1 night in Jul 2023

8/10 Good

Jennifer

Travelled with partner
Liked: Staff & service, amenities
The building itself is full of character, but the furnishings are very old, very worn, and not very clean.
Stayed 1 night in Jul 2023

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
It was a lovely place to stay for one night. Relatively close to the airport which is why we chose to stay there. Owners were pleasant.
Stayed 1 night in Jul 2023

8/10 Good

katia

Liked: Staff & service
The manager was helpful, and my room (number 4) had a nicely updated bathroom, and a comfortable bed. The downsize was I wasn't expecting to be in a run-down looking neighborhood, and as a woman traveleing alone, I felt a bit uncomfortable walking to the store to get some food. The manager drove me to the airport in the morning which was a nice plus!
Stayed 1 night in Jul 2023

2/10 Terrible

Jeff

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor communication. Caused us extreme stress.
Stayed 2 nights in Jul 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, but so comfortable!!
The host was fantastic! My room was not for a tall person, but was very comfortable and had all the amenities! It is very close to the airport and the host shuttled me to my flight the next morning. I didn’t have a car, and it was in a neighborhood, so plan for food in advance!
Stayed 1 night in Jun 2023

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities
Allen was a very accommodating and flexible host.
Stayed 1 night in Jun 2023

10/10 Excellent

Miraya

Stayed 1 night in Jun 2023

6/10 Okay

Karen

Disliked: Property conditions & facilities
I did like the shower but water leaked under the door. Outside needed landscaping.
Stayed 1 night in May 2023

4/10 Poor

Redouane

Travelled with family
Liked: Cleanliness
When I called the place,no one answered the phone at multiple occasions. My siblings who were staying there didn’t like it.I booked it because of the Schulte, they were no Schulte waiting for them at the airport. I wrote an email forAlain but no response was sent to me. I will not recommend this place to anyone else. Alain pretend to have sent me a response to my email?
Stayed 1 night in May 2023

10/10 Excellent

sareh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The room was clean. Convenient location near the airport for an overnight transit.
Stayed 1 night in Apr 2023

10/10 Excellent

raheel, las vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly owner, property looks nicely kept and they are continuously making upgrades to keep this place pleasant and nice. The shower is great, with powerful pressure with the main shower head, and it has a handheld shower heaad option to the side of the main shower which is real nice. The area around the property is quiet and rich with trees and fresh green grass, the weather is cloudy at times and wet which makes the enviornment so relaxing to walk and explore.
Stayed 1 night in May 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2023

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute
It was 10 minutes from airport, very cute neighborhood, we stayed for overnight layover, I would recommend more for a couples get away. We were to walk around the neighborhood before we left in morning and enjoyed it.
Stayed 1 night in Mar 2023

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Mar 2023

10/10 Excellent

Gwyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful room!
Stayed 1 night in Mar 2023

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cottage Great neighborhood Access to Heathrow
Stayed 1 night in Mar 2023

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful owners. Very clean room with a very comfortable bed. Loved all the little touches that made for a comfy stay: lots of plugs, different lighting options, towel warmer, nice toiletries, and lots of tea, coffee, and biscuits :) You can tell the staff really care.
Stayed 1 night in Feb 2023

10/10 Excellent

RENILDIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Alec

Stayed 1 night in Dec 2022

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Shower and toilet were nice. Liked the in-room options for hot drinks and biscuits
Stayed 1 night in Nov 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Lovely accommodations!
Stayed 1 night in Oct 2022

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Erin-Kirsti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations, close to the airport!
Stayed 1 night in Oct 2022

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect for an evening before needing to get a flight from Heathrow. Lovely room and comfortable bed.. I would absolutely stay again.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, nice property and comfortable bed.
Stayed 1 night in Sep 2022

10/10 Excellent

Nicole K.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This cottage was spacious, quaint, and quiet—the perfect place to relax for my final night in the UK. The shuttle to the airport the following morning was such a time and stress saver. I wish I could have stayed longer and soaked up the English charm!
Stayed 1 night in Sep 2022

10/10 Excellent

Hamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

MRS MARY A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprietors were very friendly and accommodating. Their personalized assistance enabled me to maximize my brief stay in London.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great breakfast
Stayed 1 night in Jul 2022

8/10 Good

Kathleen, Bethesda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts provided a ride to the airport, which was convenient and much appreciated. Limited dining options in walking distance but nearby pub was pleasant. No air conditioning.
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Could be quant with some TLC
We had an overnight layover. I chose this room because it is listed as close to the airport and “transfers from the airport were included. I tried calling several days before our arrival to make sure we would get picked up and again upon landing but no one answered.I tried the Hotel.com chat option but that customer service person sent an email to the property and wrote that was all they could do. That was very unhelpful as we waited at the airport uncertain if anyone was even at the property to let us in. I finally reached a Hotels.com customer service rep who was able to contact the property. That rep was helpful but said I was supposed to follow an email from the property to arrange ground transportation. I never got an email. We also found out that the property is out of the zones that taxis must service so we had to wait to find a taxi willing to accept us. A $50 taxi ride later we finally made it to the property. The room is in a very old cottage which could be very quaint with some TLC. The room has some interesting features such as exposed beams, a French door to a patio (overgrown with a grape vine so you can’t open it) and was well stocked with tea, coffee and expired packages of cookies. The bathroom was lovely with a beautiful shower, fluffy towels and toiletries. The room and bathroom were clean. The host was pleasant but we couldn’t find him in the morning and we had asked for a a 7:30 ride to the airport. We missed our plane.
Stayed 1 night in Jul 2022

10/10 Excellent

Wendy

Stayed 1 night in Jul 2022
Response from Heathrow Cottages on 19 Jul 2022
Thank you and kindest regards.

10/10 Excellent

Sarah

Stayed 1 night in Jun 2022
Response from Heathrow Cottages on 14 Jul 2022
Thank you.

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property near Heathrow airport. Transfer to airport is free. Cozy rooms, good hospitality!
Stayed 1 night in Jun 2022
Response from Heathrow Cottages on 14 Jul 2022
Thank you very much for your comments.