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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property
Riverwalk hotel with bars/lounges and 24-hour front desk

Choose dates to view prices

The Mercure London Staines-upon-Thames Hotel sits by the river, offering a peaceful setting. Guests can enjoy global dishes at the Riverside Restaurant, drinks at two bars, or relax in the garden and terrace. Amenities include in-room WiFi, luggage storage, and dry cleaning.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Pet-friendly
The current price is €70
includes taxes & fees
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Portable fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, River View

In-room safe, desk, blackout curtains, iron/ironing board

Classic Double Room, River View

7.4 out of 10
Good
(6 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Portable fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(9 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Portable fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, River View

Room, 2 Single Beds, River View

Room, 2 Single Beds, River View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Portable fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Family Room, Multiple Beds

7.0 out of 10
Good
(9 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Portable fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the area

Map
Thames Street, Staines, England, TW18 4SJ

What's nearby

  • Thorpe Park - 4 min drive - 3.7 km
  • Royal Holloway, University of London - 6 min drive - 4.6 km
  • Windsor Castle - 13 min drive - 11.5 km
  • Windsor Great Park - 15 min drive - 13.8 km
  • LEGOLAND® Windsor - 15 min drive - 13.7 km

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 21 min drive

Restaurants

  • ‪Pret a Manger - ‬5 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Nostrano Lounge - ‬3 min walk

About this property

Sunday London Staines-upon-Thames Heathrow T5

Hotel near Thames River
Take advantage of a terrace, a garden and dry cleaning/laundry services at Sunday London Staines-upon-Thames Heathrow T5. The on-site international cuisine restaurant, Riverside Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars and a business centre.
You'll also find perks such as:
  • Continental breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • 1 meeting room, smoke-free property and a front desk safe
  • Luggage storage and a 24-hour front desk
Room features
All 88 rooms boast comforts such as 24-hour room service, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Heating and portable fans
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 32-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

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Exterior

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 5,778 reviews
The price is €102
includes taxes & fees
9 Nov - 10 Nov
Leonardo London Heathrow Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7 AM to 9 AM for a fee: GBP 15.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Lounge Bar
  • Riverside Restaurant

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel
Sunday London Staines-upon-Thames Heathrow T5 Hotel
Sunday London Staines-upon-Thames Heathrow T5 Staines
Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Frequently asked questions

Is Sunday London Staines-upon-Thames Heathrow T5 pet-friendly?

Yes, Sunday London Staines-upon-Thames Heathrow T5 allows pets (limit 1 total). There's a fee of GBP 25 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Sunday London Staines-upon-Thames Heathrow T5?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Sunday London Staines-upon-Thames Heathrow T5 on 10 Nov 2025 start from €69.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sunday London Staines-upon-Thames Heathrow T5?

Self-parking is available for GBP 10.00 per day. Limited spots are available.

What time is check-in at Sunday London Staines-upon-Thames Heathrow T5?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sunday London Staines-upon-Thames Heathrow T5?

Checkout is at 11:30 AM. Late checkout is available for GBP 50 (subject to availability).

Where is Sunday London Staines-upon-Thames Heathrow T5 located?

Located in Staines Town Centre, this hotel is steps away from Thames Path and Thames River. Thorpe Park is 2.5 mi (4.1 km) away. Staines Station is 9 minutes by foot.

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Sunday London Staines-upon-Thames Heathrow T5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 116 out of 279 reviews
Rating 8 - Good. 81 out of 279 reviews
Rating 6 - Okay. 39 out of 279 reviews
Rating 4 - Poor. 25 out of 279 reviews
Rating 2 - Terrible. 18 out of 279 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Songshan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location right next to bus station
Stayed 1 night in Sep 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very comfortable. Staff was extremely friendly and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Adedayo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all great with us our room was top class you could sit in the beer garden by the Thames and the shops were just a short walk away
Stayed 1 night in Oct 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place on the Thames very friendly staff and a wonderful buffet breakfast. Walking distance from shops and local pubs. A must visit if you are going to London Staines.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nigel

Liked: Amenities
Superb value!
Stayed 1 night in Sep 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing - super friendly and helpful. My room was clean and cozy, with such a beautiful view in the morning. Thank you for everything!
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Such good value for money given its location near Heathrow. Sitting on the banks of the Thames, it’s well worth a stay before flying.
Stayed 1 night in Jul 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful, assisted with my bags and my elderly father
Stayed 1 night in Jul 2025

4/10 Poor

Dirk

Disliked: Staff & service, amenities, property conditions & facilities
I guess at the end of the day you get what you pay for.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful people
Stayed 1 night in Apr 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing stay

Lovely river view and balcony with seating and super comfy bed! Really therapeutic will return and highly recommend the hotel !!
Stayed 3 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2025

4/10 Poor

Kenneth Raydon

Disliked: Property conditions & facilities
Would not ever go there again
Stayed 1 night in Aug 2025

6/10 Okay

Yngve

Liked: Staff & service
Disliked: Property conditions & facilities

Good service but boring hotel

Very simple Mercure hotel in Staines. If you can, stay at the Swan across the river instead
Stayed 1 night in Apr 2025

2/10 Terrible

Monesh Kumar

Disliked: Cleanliness, amenities, property conditions & facilities
I could hear everyone walking outside and room smell molded. They had a breakfast option but not for kids.
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel name and it's entrance isn't well identifiable. The local trains cross regularly over the Thames River just outside the hotel making it quite noisy at night if you're trying to sleep. There were also a lot of stairs to climb and a maze of turns (it appears this is due to combining two buildings via a connecting hallway) that required climbing stairs up to get to the second floor, then climbing back down another half-dozen steps to access your room second floor room. For mid October, the room was cold and never warmed up. It was also necessary to ask for a "second" bath towel at the front desk for a room booked for two individuals.
Stayed 1 night in Oct 2025

6/10 Okay

Jaspar

Liked: Cleanliness, staff & service
Nice views. Rooms were okay. The only real issue we had was with the unbearable heat of the room. The rooms have no air con, and due to a boiler room on that floor blasting out heat (they'd left the door open to presumably stop it from having a meltdown), the room was notably hotter than outside on an already hot evening. It made it very difficult to sleep
Stayed 2 nights in Aug 2025

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities, room comfort

Good but need an elevator

Convenient location for us. Nice view of the Thames. No elevator and not easy lugging suitcases up multiple stairs
Stayed 1 night in May 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely hospitable. And could not do enough to be helpful, polite and positive. I will definitely go back.
Stayed 3 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Comfortable bed and pillows. Good position on the river bank and an easy walk into the town centre if you need to.
Stayed 1 night in Dec 2024

8/10 Good

Laso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was really nice and location was good as it is right next to the shopping centre which has everything. There is also a nice little walk you can do by the thames river. However you do have to pay for parking which I think should be included in the price. It is £10 per day.
Stayed 2 nights in May 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed over before a trip to LEGOland. Parking was onsite and cheap (£5 for 24 hours), the breakfast was delicious and the room was spacious and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent. Extremely helpful
Stayed 1 night in Nov 2024