Stansted Hotel Guide - Hotels with Pool in Stansted, England

"If you are going to Stansted I would highly recommend staying at another hotel as there are cheaper ones in the area and this one is not worth the price. Why? The staff. Whilst the room is a nice size with a nice bed the staff are the reason not to stay. The first issue I incurred was at check in, they ignored the fact there was a queue and started serving people that just walked into the hotel ignoring the people who had waited ages. When this was raised the staff member started to have an inside joke with the people who had queue jumped making me feel uncomfortable and feeling upset as I felt ridiculed for following the rules. Additionally, the rooms are sound proof yet at 11:45pm the bar was empty ( I had a room looking out to the bar and could see all the seats and it was empty and about 5 staff members) so the staff decided to turn the music up so loud that even in a room where you can't hear your neighbours you could clearly hear the music loudly and the songs. I phoned reception to ask them to turn it down as they only turned it up as it was only staff in the bar only to have no apology and the staff member laugh at me for making a complaint. Unacceptable. In the morning I went to make a formal complaint about the staff members and it ended up being the staff member that laughed at me on the phone. I told him I never experienced this sort of behaviour from a Radisson before and said to him I wish I stayed at a different hotel and he said yes maybe you should. Which "

"The gym class at 8.30 on a Sunday morning woke us up with very loud music "

"Our shower/water in tap was cold. Dealt with quickly and professionally by Kristi who was very helpful and friendly giving full refund 10/10 Thank you "

"Typical airport hotel. Ok for a night. "

"Staff were amazing and the setting unbelievable but the rooms are in real need of updating to a modern standard eg no bedside plugs or usb ports for charging devices and the bathroom I stayed in had mould and warped bits of wooden decor "

"F"

"Reception staff were excellent. Room was well appointed and the bathroom very clean. Bar and wait staff were very pleasant and courteous but in need of further training."

"My wife could not connect to the Wifi on the firestick that we brought from home. She tried the front desk, but there was nothing they could do. So they then resorted to buying the movie on the "Internet TV" Youtube, but that also just showed the loading screen and never ended up working. It was dissapointing as I booked it for my wife and her friend to have a nice relaxing time away from the kids. "

"From my arrival to my departure, this stay was excellent. Every member of staff I encountered was friendly, informative, professional and welcoming. The room was spotless and had everything I needed. The location of the hotel is excellent, and the receptionist recommended a couple of places to visit. I will definitely use this hotel again"