San Juan Hotel Guide - Statue of Ponce de Leon hotels in San Juan, Puerto Rico.

"Excellent location and great service "

"The front desk lobby employees were very friendly. The employees who were checking the rooms really did a great job and were very respectful and friendly."

"Here’s a polished, clear, and firm review you can post: ⸻ Unfortunately, the photos posted online do not accurately reflect the actual condition of the property. While one of the rooms shown may resemble what is advertised, the room we stayed in was very different. Our room had a strong mildew smell, which made the stay uncomfortable. The space itself was extremely small—so much so that there was barely any room between the bed and the bathroom. You couldn’t even open the bathroom door without it hitting the bed. The bed was also very small; my husband could not fit comfortably, and his feet hung off the edge. In addition, we noticed stains on the sheets and pillowcases, which raised concerns about cleanliness. Overall, this experience did not match the expectations set by the listing, and that was very disappointing."

"This is the perfect place to stay in Old San Juan. It is in the middle of everything, and is beautiful and comfortable in every way. We especially loved having coffee each morning outside on the terrace over-looking the park. "

"Great location, great staff, street noise effected sleep if you chose the front suites, no elevators."

"It is in a good location, however the lack of windows make the experience weird. The staff is not too frinedly. They offer some discounts for the restaurants that are not applied. The pool is more a “jacuzzi”. I found a room for $535 dollars a little but too expensive. "

"The property was close to main attractions and restaurants. The staff was friendly and helpful. My luggage arrived late and the front desk staff were very helpful and attentive. They immediately called me once it arrived and kept it safe. Overall a great stay! "

"For my first trip to Puerto Rico I stayed in one of their apartments in Old San Juan with a friend. I must say this was an excellent choice!!!!! The apartment is located in one of the classical buildings in the region right in front of la Fortaleza which meant there was round the clock security in the area which felt very safe. Great location and we where within 5 to 10 min walking distance from everywhere in old san juan. During my entire stay there we're no issues with lights going out or not having running hot water and we had our own washer and dryer. The building is perfectly preserved. If you're visiting Puerto Rico I highly recommend staying in at one of their properties. The check in was done via email/phone and it came by seamless with no difficulty in checking in. My only negative is one of our restrooms had a foul smell coming out of one of the shower drain. Aside from that I truly enjoyed my stay and recommend to stay at one of their properties"

"Great"